[access-uk] Re: Email with BT query
- From: "Jackie Cairns" <jackie.cairnsplace@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 17 Dec 2009 19:34:04 -0000
Well, I'm one very happy bunny, thanks to the suggestion by Iain Lackie.
What he said gave me food for thought, so I contacted BT Broadband technical
support. I got a most helpful lady who took over my PC. When she first
wanted me to download and run some software called GTA (Go To Assist), I
started to panic in case she would alter something I couldn't then change
back. But, no, she didn't. She did alter some settings in the online spam
folder, and has now made all the messages I knew I hadn't been receiving
appear in my Outlook folders I have created.
It was most helpful of her, and a good suggestion on Iain's part as I hadn't
thought of the web side of it. I thought they were going to say they didn't
have a clue what I was talking about, but it proved less painful than I had
anticipated.
Thanks for all help and suggestions as ever.
Kind Regards,
J
Jackie Cairns
jackie.cairnsplace@xxxxxxxxxxxxxx
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Hussein Patwa
Sent: 17 December 2009 18:03
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Email with BT query
Hi,
Related to this, some of my friends on BT Broadband have said they're not
receiving my e-mails either since last week. Co-incidentally this happens
when I send e-mails even from two different providers on different sides of
the planet. So, I'm thinking some overzealous DNS blacklist has been on the
rampage again.
_______________________________________
Have a pleasant day,
Kind Regards and Best Wishes,
Hussein.
I am participating in the 2009 National Novel Writing Month Challenge.
Follow my progress at http://www.nanowrimo.org/eng/user/498747
Hussein Patwa
Tel: 0789 47 595 62 (UK)
Tel: +44 (0)122 4433 954 (SIP)
Skype: patwaspotterfan2
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Web: www.patwanet.co.uk
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From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jackie Cairns
Sent: Thursday, December 17, 2009 5:45 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Email with BT query
Could some of you more knowledgeable people please help with any suggestions
for a problem I appear to be having with Emails now I have switched provider
to BT?
I have joined the lists I wish to be subscribed to, namely this one, BCAB,
the Talks UK list and Recycle It. But I attempted to also join both the
BookSense and Vi-Genaccess lists. In the case of the BookSense list, I
asked Steve to add me. He didn't even get that Email, so he is not
receiving any Email from me at home. And I got confirmation that I had
successfully joined the Vi-Genaccess list, except I get no messages from
there, nor a response from contacting the moderator about it. I am not sure
I am even getting all Emails coming through to the lists that do work if I
compare them to those I receive at work, where I am also subscribed.
I suspect, therefore, that there is something strange going on with BT, and
wonder if anyone else has experienced this kind of problem, where certain
Emails are blocked? I have a junk folder, but nothing is coming through via
that. I would willingly contact BT Broadband if I knew what to say as I'm
not even sure whether it is at their end.
I don't have any additional antispam software running on my PC, and simply
use AVG 8 Free Edition.
Any suggestions much appreciated as I haven't experienced this before, and
am not sure where to start really.
For clarification, I am running XP Home Edition with various versions of
JAWS on a Netbook.
Thanks.
Kind Regards,
J
Jackie Cairns
jackie.cairnsplace@xxxxxxxxxxxxxx
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