Andrew, are you using Outlook Express, and are these messages in the deleted items folder. If so, try going to the deleted items folder and hitting alt e and then y for empty deleted items folder. You'll be asked to confirm, so you'd hit the yes button. Hope that works. Cheers, Sandra. ** To leave the list, send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq