[access-uk] Re: BT Internet Mail from the Canaries

  • From: "Edward Green" <edward@xxxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 26 Jun 2011 20:00:02 +0100

Hi George,

 

This may be a silly question, but is the ISP your friend is using in the
Canaries BT Internet or is BT just the mail provider? If the ISP is
different, your friend should try using their SMTP settings.  The mail will
still come from the BT address.

 

Ed

 

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
George Bell
Sent: 26 June 2011 19:23
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] BT Internet Mail from the Canaries

 

With dozens of btinternet users here, I'm hoping one of you might be able to
advise here.

 

An associate in the Canaries can receive e-mail, but is unable to send.

 

Both POP3 and SMTP servers, which work here OK in the UK, are set to
"mail.btinternet.com".

 

Any suggestions as to where to begin looking?

 

George.

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