[access-uk] Re: BT Internet Mail from the Canaries

  • From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 26 Jun 2011 20:10:47 +0100

Hi Ed,

 

He's using the hotel's wireless facility.  He can browse the internet
and talk on Skype, just not able to send mail, but odd that he can
receive mail.

 

George.

 

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Edward Green
Sent: 26 June 2011 20:00
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BT Internet Mail from the Canaries

 

Hi George,

 

This may be a silly question, but is the ISP your friend is using in
the Canaries BT Internet or is BT just the mail provider? If the ISP
is different, your friend should try using their SMTP settings.  The
mail will still come from the BT address.

 

Ed

 

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of George Bell
Sent: 26 June 2011 19:23
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] BT Internet Mail from the Canaries

 

With dozens of btinternet users here, I'm hoping one of you might be
able to advise here.

 

An associate in the Canaries can receive e-mail, but is unable to
send.

 

Both POP3 and SMTP servers, which work here OK in the UK, are set to
"mail.btinternet.com".

 

Any suggestions as to where to begin looking?

 

George.

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