Hi Alexander, As to the Grisoft folder. Just delete it. And to the seriel numbers? Hmmm. I'd use the one on the CD sleeve for installation. I'm not sure of the second number you refer to, of where you got it or how it relates to the product, but I'd keep it handy in case its asked for. Peter -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf Of Alexander Shannon Sent: March 29, 2005 8:52 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: AVG update problem Hi Peter, I uninstalled the previous version of AVG (7.0 free), before putting in AVG 7.0 pro but I have since found reference to AVG 6. I will take this out and have another try, but before I do so, I would like some clarification on one of the points you make in your last reply on this thread. You wrote "Then make sure you get the Grisoft folder that resides in the Program Files folder." Peter, once I get this Grisoft folder what do I do with it? And another thing, If I reinstall AVG 7 pro will I need to use the up-to-date licence number I obtained when I registered, or should I revert back to the sales number I was given with the AVG 7.0 pro CD? Thank you in advance for your answers to these questions and thank you again for your help so far. Alexander Shannon ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq -- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.308 / Virus Database: 266.8.4 - Release Date: 27/03/2005 -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.308 / Virus Database: 266.8.4 - Release Date: 27/03/2005 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq