Hello everyone, Thanks again for reviewing my recent articles. Here I offer a revision to my second lecture/discussion on the problem of stress in the higher education classroom. As you may recall, my December essay focussed on stress as a problem in the classroom. This essay is prepared as a compendium of solutions to this problem. I will be presenting it in two faculty training sessions *after *I ask my fellow faculty members to describe their own solutions to the problem of stress in the classroom. Any comments on this essay are welcome! Thanks, Bruce Cook *Effectively Teaching Students who Feel Stressed* *Bruce L. Cook, Ph.D.* *Chicago ORT Technical Institute * *Correspondence concerning this article should be addressed to* *Bruce L. Cook, Cook Communication Inc., 1407 Getzelman Drive, Elgin, IL 60123* *Contact: bcook@xxxxxxxxxxxxxxxxxx <bcook@xxxxxxxxxxxxxxxxxx>* Abstract Given the prevalence of stress among students who study in an intercultural setting, it becomes important to discover specific techniques which might reduce stress and connect with students more effectively. Several examples from research are presented, followed by techniques adapted to various vocational subject areas. Keywords: higher education, acculturation, stress, international Reducing Stress for Effectiveness In Teaching International Students Many educational techniques have the potential to relieve stress and improve quality. However, it’s useful to remember that education is not available everywhere in the world, especially on a basis of equal access by rich and poor, men and women, regardless of culture. In this light, Stromquist and Monkman (2014) completed a study of globalization and education. The purpose was to recommend quality education, even in marginalized areas, at low cost, regardless of shifts in geopolitical power, including state and non-state actors, corporations, and consulting firms. Given the prevalence of stress among students who study in an intercultural setting, it becomes important to discover specific techniques which might reduce stress in the classroom and connect with students more effectively. Several examples from research are presented below, followed by techniques adapted to various vocational subject areas. *General Student Population* *Relaxation Exercises*. An early bibliography by Wilds (1918) chronicles early efforts to teach “expression” in public speaking. While not directly targeted to stress, teaching of expression was common and dealt with relaxation exercises now reserved for training of theatrical professionals. This subject is no longer taught in courses on public speaking and the like, perhaps reflecting a decline of interest in personal relaxation in favor of courses having increasing focus on complexity and technology. *Group Communication*. Historically, teaching effectiveness has been improved as students have been placed into groups for activities and communication. Richard A. Schmuck (1968) tried various methods to improve group communication in the classroom, including: sensitivity training, didactic discussions, problem-solving techniques, and data specific to a teachers' own classroom. *Life Space Relevance*. Other early improvements in teaching focused on the relevance of teaching within the life space of students. An example is a study (Frymier and Shulman, 1995) asking “What’s in it for me?” Here content relevance was assessed using scaling and factor analysis. Relevance accounted for a significant amount of improvement after taking verbal and nonverbal “immediacy” into account. *Immediacy*. Instructional Immediacy has been regarded as a promising solution for dealing with stress and other student problems. Roca (2007) defined this term at a conference “Student Motivations and Attitudes: The Role of the Affective Domain in Geoscience Learning” held at Carleton College in 2007: According to Roca, instructional immediacy is behavior that brings the instructor and the students closer together in terms of perceived distance. Non-verbal immediacy includes · Smiling · Gesturing · Eye contact · Relaxed body language. Verbal immediacy refers to: · Calling students by name · Using humor · Encouraging student input and discussion Roca found improvements in immediacy when various positive relationships were involved: · Affect toward professor and affective learning · Cognitive learning · Competence, caring, trustworthiness perceptions · Higher student evaluations · Motivation considered · Homophily – attitude and background · Interpersonal attraction – social, task, physical · Assertiveness and responsiveness · Attendance and participation · Out-of-class communication Negative results were observed when these situations were involved: · Verbal aggression · Student resistance · Distance education (decrease in immediacy) In summary, Roca offered various recommendations for integrating immediacy in the classroom: · Add one behavior at a time · Increase the frequency of each behavior gradually · May need to decrease at times for credibility · Only use what you’re comfortable with · Remember all of the positive relationships with affect-related variables Later Bodie and Michel (2014) used analysis of variance to confirm the importance of immediacy. That study of cognitive learning and found greater learning gains for groups with higher levels of immediacy. *Emotional Response Theory*. Another area considered student emotions. Mazer, McKenna-Buchanan, Quinlan and Titsworth (2014) employed Emotional Response Theory to demonstrate that communications from teachers could result in various discrete negative emotional responses in students: anger, anxiety, shame, hopelessness, and boredom. Students were found to have negative emotional reactions when the teacher: · Lacked immediacy · Was unclear · Had lower communication competence. However, these effects were lessened when the student felt the teacher gave them social support. *Brainstorming*. Current K-12 educational resources from Educational Technology and Mobile Learning (2014) are suggesting that a combination of creative processes might improve teaching effectiveness: · Free Writing · Free Speech · Word Association · Mind Maps · Question Brainstorming · Sleep on the Problem *Gamification*. Lepi (2014) has cited Public Broadcasting System Learning Media in a new teaching concept using various game programs and apps. It is called “gamification”. Effectiveness here might depend on the game, or “app”, and perhaps on how well it can be adapted for teaching. *International Education* *Teacher “Confirmation.*” Teacher “confirmation” has been proven as an effective teaching technique for intercultural settings by Goldman, Bolkan and Goodboy (2014). Examples of teacher confirmation were: (1) responding to questions and (2) demonstrating interest in an interactive teaching style. The effect of teacher confirmation seemed more relevant in America, with less effectiveness in China than in Turkey. *Quiet Time*. Perhaps the technique with most potential has been tested for four years in violence-prone San Francisco Middle Schools. (Inquisitir, 2014) Based on the theories indicating that meditation and mindfulness can reduce stress, these schools made significant changes in order to face problems with violence. Their solution proved effective. They introduced two 15-minute periods of “quiet time” during each day and found that “since the meditation program began, students generally get along better with one another and were equipped to find ways of dealing with negative emotions and stressful situations in a positive, non-violent way…. Although many school officials were initially skeptical when the program was introduced four years ago, they are now believers in the power of meditation after seeing nearly an 80 percent reduction in the number of suspensions each year, coupled with increases in both academic performance and student attendance.” *Vocational Education* Other studies focused on specific educational settings. *Technical* *ELLs and Technology*. In a recent study (Robertson, 2008) among K-12 English Language Leaners (ELLs), reported a 2002 Visilearn survey of students which identified several instructional techniques and methods as most effective for teaching computer skills to special education students: · In-class labs · Step-by-step instructions · Numerous graphics · Information presented in small chunks · Real-world examples Several specific techniques were recommended: · Tasks: Computer tutorials organized by tasks, depending on what students want to do with the program · Steps: For each task, concise, step-by-step instructions · Illustration: Illustrate each step with a computer screen shot showing exactly what to do · Reinforcement: At the end of each important task, stand-alone exercises so students have an opportunity to practice the tasks *In-class Computers*. The presence of computers in classroom has given rise to several studies examining student behavior during class sessions. Fried’s (2008) research asked whether in-class laptops aid or hinder learning. Multitasking was found to cause significant distractions. Later work by Kraushaar, and Novak (2014) used student surveys and spyware on computers to assess frequency and duration of multitasking. This study found such multitasking about 42% of the time and this had an unfavorable effect on academic exam performance. *Computer-free zones*. In 2012 “computer-free zones” were tested by Aguilar-Roca, Williams, and Dowd (Roca, Williams, and Dowd, 2012). Correlational data suggested that academic performance improved for note-takers but declined for those using computers. By 2014 Wei, Wang, and Fass (Wei, Wang, and Fass, 2014) expanded these discussions to include online chatting as well as note taking. In this study, note taking improved cognitive learning while online chatting during note taking hampered student recall of the lecture. *Medical Education * In September 2010, King Saud University Medical College in Riyadh, Kingdom of Saudi Arabia revised their curriculum for medical education because. According to Soliman (2014), research there had found high stress among medical students due to lack of time, excessive subject content, tests, excessive self-expectation, excessive extracurricular activities, competitiveness and family problems. To ameliorate the problem they replaced their “teacher-centred” lecture curriculum with student-centred, multiple learning methods: · Lectures · Laboratory sessions · Small group sessions · Clinical practice in small group · Integrated disciplines of anatomy, physiology, pathology and pharmacology so that all departments taught the same system, such as the cardiovascular system, at the same time. *Nursing Education* Mackenzie, Poulin, and Seidman-Carlson (2006) conducted a brief mindfulness-based stress reduction intervention for nurses and nurse aides in Applied Nursing Research, This study found that 16 participants in the mindfulness intervention experienced significant improvements in lower levels of burnout, favorable relaxation, and life satisfaction. Jameson (2014) conducted a quasi-experimental study of junior baccalaureate nursing students using paired pre/post t-tests. This study analyzed whether an increase in hardiness and a decrease in perceived stress occurred in those who participated in a hardiness intervention. The study concluded that hardiness intervention did have a statistically significant effect on decreasing perceived stress scores. What is hardiness in nursing education? Perhaps hardiness it best described as the ability to become “hard” in helping patients in dire circumstances. Maddi (2006) descries hardiness as attitudes that give courage and motivation to turn stressful circumstances into growth opportunities. Avery (2014) found that hardiness has three dimensions, applying it within Operation Enduring Freedom and Operation Iraqi Freedom veterans. · Commitment · Control · Challenge Wang (2014) tested a special program to reduce stress in nursing education which featured instruction in local language (Finnish), names of medical equipment, etc., and instruction on possible stressors based on previous stress research. While detailed descriptions weren’t reported, it was noted that pre-tests, open discussions and video PowerPoint showcases were used. The study recommended using video and graphics and local language for increased effectiveness. *Conclusions and Future Study* This brief review reveals a variety of teaching techniques which address the problem of student stress. While many ideas are presented, few studies focus on solutions for intercultural setting. Further research in needed in this area. Thus, it’s especially important for teachers to share and discuss their experiences with techniques they have employed in schools serving international students,