The easiest way to troubleshoot smtp email problems is to pretend to be an MTA... Start by using nslookup to get the address of the MX record. Eg: C:\> NSLOOKUP > SET TYPE=MX > MYDOMAIN.COM You should get a response something like: Default Server: mailsvr.mydomain.com Address: 123.123.123.123 To exit out of nslookup, type: > QUIT Telnet to the mail server on port 25. eg: C:\> TELNET 123.123.123.123 25 The mail server should respond with a message identifying itself and telling you that it's ready. Sometimes it takes a few hits of the Enter key to get a response. If there's no response, your servers smtp service isn't running. Once you've got a connection, you need to say hello to the mail server. Type the following: HELO MYDOMAIN.COM The mail server should respond with "OK". Now you can tell it who's sending the message. Type the following: MAIL FROM:TEST@xxxxxxxxxxxx The mail server should respond with something like: "OK - mail from <TEST@xxxxxxxxxxxx>". Now you can tell it who you want to send the message to. Type the following (with the appropriate email address): RCPT TO:USER@xxxxxxxxxxxx The mail server should respond with something like: "OK - Recipient <USER@xxxxxxxxxxxx>". Now you can tell it what message to send. Type the following: DATA This is a test . The full-stop on it's own line terminates the data and the message is sent. You can then close the connection: QUIT You can then check your email account and see if you received the message. If you were able to send it (as above) without getting any errors, but then didn't receive it on the server, there's probably something screwy with the mail routing setup on the mail server. Often though you'll get an error message talking to the server that gives you some meaningful troubleshooting info. ...Chris -----Original Message----- From: Steven Clark [mailto:steven.clark@xxxxxxxxxxxxxxxxx] Sent: Saturday, 21 September 2002 7:14 PM To: windows2000@xxxxxxxxxxxxx Subject: [windows2000] help, I have stuffed it Having decided to merge one domain into another I have moved all files/users and so on across. I am desperately struggling to get the email working. I can send mail from the domain without problems but it will not receive. My mail server has a number of different domain names. all work without problems and all are configured in the same way. After adding the new domain in the usual manner it will not receive email. MX records are all set up to point to the mail server. I can only think that somehow the main exchange server still thinks the other domain exists on the network and will not accept the email, the mail a literally just vanishing. I have turned off the old domain server and restarted all the boxes, also starting to think that a career in knitting may be more my thing. Has anyone come across this before as i have been struggling for 4 days???? Thanks in advance Steven Clark AMBCS MIMIS Operations Manager Monroe Systems - IT Recruitment Specialists Tel: 01737 223232 - Fax: 01737 244336 mailto:steven.clark@xxxxxxxxxxxxxxxxx See our website at: www.monroesystems.com ------------------------------------------------------------------------ -- Clients create your own SLA here www.monroesystems.com/sla.htm register a vacancy with us here www.monroesystems.com/uk_site/client_login/search/register.htm Candidates register your cv here www.monroesystems.com/uk_site/jobs/register.htm ------------------------------------------------------------------------ -- The information contained in this email is confidential. It is Intended only for the named addressee(s). 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