Ray, The short answer is that you can't shadow from the console.=20 (You can open a desktop session from the console and do it from there, I think) Mark -----Original Message----- From: windows2000-bounce@xxxxxxxxxxxxx [mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of Costanzo, Ray Sent: Tuesday, May 27, 2003 10:07 AM To: windows2000@xxxxxxxxxxxxx Hi group, When I go into the Terminal Service Manager and connect to a terminal server, I can see all the users who are logged in. The option to remote control people's sessions is grayed out for me. We run Citrix Metaframe XPe. I have full permissions in the domain (2000, domain admin), and to = the best of my knowledge, remote control is enabled on these people's = sessions. There are other people in my department who can remote control onto = these sessions, but they are using the Citrix management thing to do it. When going into the TS manager, the option is also grayed out for them. Does anyone know what has to be enabled for me to remote control a terminal services session in a 2000 domain? Thank you, Ray at work ================================== To Unsubscribe, set digest or vacation mode or view archives use the below link. http://thethin.net/win2000list.cfm