[windows2000] Re: Outlook 2003 SP1 and 'unable to display folder' issue

  • From: "Amer Karim" <amerk@xxxxxxxxxxxxxxxx>
  • To: <windows2000@xxxxxxxxxxxxx>
  • Date: Sun, 31 Oct 2004 21:47:26 -0800

I ended up contacting MS about this issue, and after dealing with one of their 
Outlook support reps, I have now been referred to Exchange support since 
apparently there are some security changes made in Outlook 2K3 SP1 that affect 
the way it talks to an Exchange server (that's news to me).

I'll post an update to the list when, or if, I get this resolved.

Regards,
Amer Karim
Nautilis Information Systems
Pager: 604-645-7729
e-mail: amerk@xxxxxxxxxxxxxxxx
www.nautilis-sys.com

________________________________________
From: windows2000-bounce@xxxxxxxxxxxxx 
[mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of Amer Karim
Sent: October 27, 2004 1:00 PM
To: windows2000@xxxxxxxxxxxxx
Subject: [windows2000] Re: Outlook 2003 SP1 and 'unable to display folder' issue

Thanks - I'll try the slipstick mailing list first.  I'd prefer to avoid PSS 
until I'm convinced that this is an undocumented issue.

Regards,
Amer Karim
Nautilis Information Systems
Pager: 604-645-7729
e-mail: amerk@xxxxxxxxxxxxxxxx
www.nautilis-sys.com

________________________________________
From: windows2000-bounce@xxxxxxxxxxxxx 
[mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of Sullivan, Glenn
Sent: Wednesday, October 27, 2004 11:45 AM
To: windows2000@xxxxxxxxxxxxx
Subject: [windows2000] Re: Outlook 2003 SP1 and 'unable to display folder' issue

Sounds like a call to PSS to me then...
 
They'll reimburse you if they find it is their problem...
 
Sorry.
 
You may want to try the outlook mailing lists at www.slipstick.com first 
though.  Sue Mosher is about the best there is for Outlook Problems...
 
Glenn Sullivan, MCSE+I  MCDBA
David Clark Company Inc. 
 

________________________________________
From: windows2000-bounce@xxxxxxxxxxxxx 
[mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of Amer Karim
Posted At: Wednesday, October 27, 2004 2:37 PM
Posted To: Windows 2000
Conversation: [windows2000] Re: Outlook 2003 SP1 and 'unable to display folder' 
issue
Subject: [windows2000] Re: Outlook 2003 SP1 and 'unable to display folder' issue
Tried the same straws already - problem still exists.  The only thing that 
seems to 'fix' it is if I don't install SP1.

Regards,
Amer Karim
Nautilis Information Systems
Pager: 604-645-7729
e-mail: amerk@xxxxxxxxxxxxxxxx
www.nautilis-sys.com

________________________________________
From: windows2000-bounce@xxxxxxxxxxxxx 
[mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of Sullivan, Glenn
Sent: Wednesday, October 27, 2004 11:16 AM
To: windows2000@xxxxxxxxxxxxx
Subject: [windows2000] Re: Outlook 2003 SP1 and 'unable to display folder' issue

Grasping at straws:
 
Cached mode on?  if so, turn it off, and then back on, and let it rebuild the 
cache.
 
Tried deleting/recreating the profiles?  It doesn't tell you what specifically 
is wrong, but you can get started in the right direction...
 
Glenn Sullivan, MCSE+I  MCDBA
David Clark Company Inc. 
 

________________________________________
From: windows2000-bounce@xxxxxxxxxxxxx 
[mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of Amer Karim
Posted At: Wednesday, October 27, 2004 2:12 PM
Posted To: Windows 2000
Conversation: Outlook 2003 SP1 and 'unable to display folder' issue
Subject: [windows2000] Outlook 2003 SP1 and 'unable to display folder' issue
Hi,

Posted this on the NTSYSADMIN list but haven't had a response yet, so I thought 
I'd try here.

I'm getting the following message on several systems - "Unable to display the 
folder. Microsoft Office Outlook could not access the specified folder 
location. The operation failed."

I've narrowed it down to being specifically linked to Office 2003 SP1, since if 
I uninstall O2K3 and re-install but do not apply SP1, the program works fine.  
The moment I install SP1, I get the above message and cannot access any public 
folders.  I remember there used to be a similar problem with Outlook 2002, but 
I thought they'd fixed it.  Is it back with SP1 for O2K3?  Google turned up a 
few posts in various places reporting the same problem with SP1, but no 
solutions.  Hoping someone here has come across this and has a solution, or 
even some suggestions.

All these computers are running Windows XP with all current updates except SP2; 
the one computer that does have XP SP2 installed is showing the same behaviour 
with O2K3 SP1.

TIA.

Regards,
Amer Karim
Nautilis Information Systems
Pager: 604-645-7729
e-mail: amerk@xxxxxxxxxxxxxxxx
www.nautilis-sys.com

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