[windows2000] Re: Help Desk Software
- From: "Ray at work" <listray@xxxxxxxxxx>
- To: <windows2000@xxxxxxxxxxxxx>
- Date: Thu, 27 May 2004 09:43:41 -0400
www.helpstar.com That's what we were using until we went to this god-awful
proprietary junk that our core processor (bank company) developed. Helpstar
was outstanding, and I am not one who typically likes any non-Microsoft
software. Helpstar is expensive, but it's well worth it, imo.
Ray at work
> -----Original Message-----
> From: windows2000-bounce@xxxxxxxxxxxxx
> [mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of John Parker
>
> Can I get some idea of what you guys are using for help desk software?
> We are looking for something to manage calls, trouble
> tickets, support contracts, etc.
> We are currently using Great Plains 6 with MSSQL.
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