Thanks Steve, I have been battling with this for a few days now. It's good
to know that someone else is bringing up the manager window and how it
works.
-----Original Message-----
From: vipaudioaccess-bounce@xxxxxxxxxxxxx
[mailto:vipaudioaccess-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Matzura
Sent: Wednesday, November 30, 2016 10:26 AM
To: vip <vipaudioaccess@xxxxxxxxxxxxx>
Subject: [vipaudioaccess] A little insight to the Superior Drummer Product
Manager
It's not as inaccessible as I first thought.
The screen is divided into zones, some are vertically arranged, some are
horizontal, almost tabular.
From top to bottom, there's a big "Register new serial number" button just
under the title bar, then PM shows you the products you own, what's
downloaded or needs to be, what's installed or needs to be, what's
authorized or needs to be, and what's updated or needs to be.
Below this strip is a window showing what, if anything, can be deleted from
the downloads area. Several of all of the above-mentioned elements also have
a "Details" button that will display more specific information about a
product or function, like exactly what can be deleted from the downloads
area.
You can use the register button to add serial numbers to your Toontrack
account, or you can do it online through their very accessible Web portal.
Log into your account, then after the whole Product Manager push thing,
you'll find a link (whose name I forget at the moment but when you hear it,
you'll know you've found it. Activate that link and you'll be able to add a
new serial number in the normal Web form manner. Then it will appear in your
local Product Manager.
The most important Product Manager window zone is the one in the middle,
where downloaded, installed, authorized, or updated products appear. Each
product is divided into four phases: (1) Download, (2) install, (3)
authorize, and (4) update. Above each product that requires action is a
number corresponding to these four phases. The words for these actions are
written just below the numbers. They're all in this funky gray color, but
the ones that actually need acting on are in a different shade of gray.
These are the things you must click on in order to make things happen.
Hindsight makes me think that clicking on the numbers would work, too,
because the numbers go away after the associated phase completes.
For each product, a separate "Sound Installer" is launched. You don't need
the PM to launch these; instead, you can launch them manually by finding
them on your computer's associated product folder in the Toontrack downloads
area. Don't be fooled, though, by the fact that there are two copies of this
program, one in the open, the other inside a ZIP archive. If you run the one
in the ZIP archive, it will tell you to insert the product disk into your
CD/DVD reader, but if you run the standalone one located in the product
folder as described above, it will work.
On each "Sound Installer" there is a welcome screen displaying the product
name on the left and some action buttons on the right. The ones I have
always seen are "Install" and "Modify". I suspect if I ran the "Sound
Installer" again, I would find a "Remove" or "Uninstall"
button as well.
Now, about these buttons. They're technically not buttons. They're not even
standard Windows controls, and in fact, if you click on any of them, nothing
will happen! That's where the madness lies. Calling upon my internal
knowledgebase of weird stuff I've seen in the past, I tried an old technique
of moving the mouse cursor just to the left of the word on which I wanted to
click, pressing the click-the-mouse button, and bingo, success! That means
that the hotspot which responds to the click is not correctly aligned with
the word on- the screen, or there's a picture to the left of the action word
on which a seeing person would be clicking. Think of it like a vending
machine, where the names of what the machine vends are in little plastic
windows next to the actual buttons, but you don't press the plastic window,
you press the big button.
One you get the install going, the rest is very accessible via the JAWS
Cursor. The opening screen has a checkbox to accept the EULA, and there is a
screen that asks you about options for the thing you're installing, which
may include things like plugin choices, 32- or 64-bit versions thereof,
location of files, size of library, etc., all very readable via the JAWS
Cursor, but not accessible with the TAB key.
At the bottom of each screen, lower left corner, is the "Continue"
button. So far, in the five components I've installed, clicking on the word
does the job, unlike the product action buttons mentioned above.
HTH somebody.
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