Hi Yvonne, Just to add to what Paul has said perhaps try routing the JAWS cursor to the PC cursor by holding down the Insert key (0 on the number pad) and minus (third key up on the right of number pad) when on the link. Then just ensure that you are on the link by arrowing left or right with the 4 or 6 and then clicking it with the left mouse button which is the / on the number pad. Note: you must have the num lock off when doing all this. Try this and see how you get on, Loretta -----Original Message----- From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Emmet, Yvonne Sent: 07 September 2007 12:24 To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] Re: Opening a hyperlink in an Outlook message Hi Paul, Thanks for your reply. This is an e-mail I have received from someone else. ENter doesn't activate the link and when I press the applications key I don't get an open option, just cut, clear etc. Regards, Yvonne -----Original Message----- From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx]On Behalf Of NCBI Technical Support Sent: 07 September 2007 12:19 To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] Re: Opening a hyperlink in an Outlook message ************************************* This e-mail has been received by the Revenue Internet e-mail service. (IP) ************************************* Hi Yvonne, Is this email which contains the hyperlinks a message you received from a colleague, friend etc?. If not is it an email you yourself are drafting up for someone?. If you received this email from someone else then yes, using the enter key on it should activate it and bring you to the web page it links to. If on the other hand you wrote it up yourself and are testing it out then it is possible that it has not set itself up correctly. What you can try and do is; 1. arrow down to the line which has the link on it. 2. right or left arrow to the link address and then press the application key on it. 3. Usually there will be an "open" option in this menu so hit enter on it. See if that works for you. Paul. ******************************************************************** NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. NCBI endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent the views of NCBI ******************************************************************** ************************ This message has been delivered to the Internet by the Revenue Internet e-mail service (OP) *************************