Blankhi paul i am probably confusing you a little. at present there are two accounts one administrator and one guest. so i log on as administrator and am trying to create an additional administrator account. as i say i can click on the create new account option but after the problem kicks in as outlined in last message. paul h ----- Original Message ----- From: Paul J. Traynor (NCBI) To: vicsireland@xxxxxxxxxxxxx Sent: Tuesday, September 15, 2009 10:35 AM Subject: [vicsireland] Re: system restore problem Hi Paul, Is the account you are logged in under a full Administrators account, if not then you will only have limited access to things. Paul. From: vicsireland-bounce@xxxxxxxxxxxxx [mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Paul Halligan Sent: 15 September 2009 09:50 To: vicsireland@xxxxxxxxxxxxx Subject: [vicsireland] Re: system restore problem hi paul i checked that system restore issue in system. the restore box is unticked. i dont know if this issue is related but in trying to add another account i can click on the create new account link but cannot fill in the first field where you give the account user a name. i get a message saying object unavailable and sighted help tells me there is not even a cursor in the field. i can hear jaws saying the name of the new user as i type it but it is not visible . hope you can help further. regards paul h ----- Original Message ----- From: Paul J. Traynor (NCBI) To: vicsireland@xxxxxxxxxxxxx Sent: Monday, September 14, 2009 9:49 PM Subject: [vicsireland] Re: system restore problem Hi Paul, Is system restore turned on in the control panel/system/system restore tab?. Paul. ******************************************************************** NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. NCBI endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent the views of NCBI ******************************************************************** ******************************************************************** NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. NCBI endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent the views of NCBI ********************************************************************