FYI ... I have had increasing problems with Approach launching ... always this lticnc90.dll DLL. Have change the compatibility option as follows ... will keep you posted. _________________________________ Steve Craft IT Technical Support/Help Desk Manager UHS Hospitals On-Line ISR Notes On-Line ISR Web ----- Forwarded by Stephen Craft/WMH/UHS on 01/10/2011 11:01 AM ----- From: <Stephen_Craft@xxxxxxx> To: <uhswindows7@xxxxxxxxxxxxx> Date: 11/09/2010 11:59 AM Subject: [uhswindows7] Lotus Approach Sent by: uhswindows7-bounce@xxxxxxxxxxxxx At an increasing rate, I have been having problems getting Approach to load up. It errors out, but the error is behind the splash screen. If I keep retrying, it eventually loads up, and all is well. Here is a link showing IBMs position on Win7 and Smartsuite ... http://www-01.ibm.com/support/docview.wss?uid=swg21411413 Steve Craft IT Technical Support/Help Desk Manager UHS Hospitals On-Line ISR Notes On-Line ISR Web --- Think before you print. This message and any attachments may contain information that is protected by law as privileged and confidential, and is transmitted for the sole use of the intended recipient(s). If you are not the intended recipient, you are hereby notified that any use, dissemination, copying or retention of this e-mail or the information contained herein is strictly prohibited. If you have received this e-mail in error, please immediately notify the sender by e-mail, and permanently delete this e-mail. --- Think before you print. This message and any attachments may contain information that is protected by law as privileged and confidential, and is transmitted for the sole use of the intended recipient(s). If you are not the intended recipient, you are hereby notified that any use, dissemination, copying or retention of this e-mail or the information contained herein is strictly prohibited. If you have received this e-mail in error, please immediately notify the sender by e-mail, and permanently delete this e-mail. --- Think before you print. This message and any attachments may contain information that is protected by law as privileged and confidential, and is transmitted for the sole use of the intended recipient(s). If you are not the intended recipient, you are hereby notified that any use, dissemination, copying or retention of this e-mail or the information contained herein is strictly prohibited. If you have received this e-mail in error, please immediately notify the sender by e-mail, and permanently delete this e-mail. G1 o1