I just received this email...we've been escalated and it should be sooner than
Friday now!
Jan
Regarding our conversation earlier.
Hello!
Thanks again for getting in touch. Here's the information I promised:
Hello Jan:
Your ticket flowed through our system. I contacted our dispatch office and got
an escalation done. This means as soon as a technician is available we will
escalate your ticket 0031663.
Centurylink Techical Support
Sent from my iPad
On Sep 8, 2019, at 16:49, Steve Hanks <stevehanks@xxxxxxxxx> wrote:
Several of us have called already, but the more the better. Do you have
CenturyLink? If so and if your phones are down also, you should let them
know also.
Sent from my iPhone
On Sep 8, 2019, at 4:45 PM, Nancy J. Allen <nancy@xxxxxxxxxxxxxxx> wrote:
Should we call kit carson?
Sent from my iPhone
On Sep 8, 2019, at 4:06 PM, Steve Hanks <stevehanks@xxxxxxxxx> wrote:
I’ve reported our phones.
On Sep 8, 2019, at 4:04 PM, Jan Sessler <jan@xxxxxxxxxxx> wrote:
I am on the phone now with a representative and they need at least two
other people to call in before they can declare an outage, otherwise the
repair is scheduled for Friday the 13th.
Jan
Sent from my iPad
On Sep 8, 2019, at 15:05, Steve Hanks <stevehanks@xxxxxxxxx> wrote:
Yes, we have Centurylink also, and our phones and power are both out.
Several of us have called Kit Carson, we should all call Centurylink also.
Steve
On Sep 8, 2019, at 3:03 PM, Jan Sessler <jan@xxxxxxxxxxx> wrote:
Greetings, I just came home from errands - no power, also no phone line
(we have one of the old ones you can use when there's an outage). Can
you tell if your phone is out as well?
Jan
Sent from my iPad
On Sep 8, 2019, at 12:19, Steve Hanks <stevehanks@xxxxxxxxx> wrote:
Anyone else’s power out right now?
Steve