[thinnews] iForum Survey Shows Demand for Citrix Access Infrastructure Solutions

From: "Jim Kenzig http://thethin.net" <jimkenz@xxxxxxxxxxxxxx>
To: <thinnews@xxxxxxxxxxxxx>
Date: Fri, 17 Oct 2003 18:17:49 -0400
iForum Survey Shows Demand for Citrix Access Infrastructure Solutions
Customers Surveyed by Edge Research Indicates Majority of Citrix Customers
Expect Global IT Recovery by End of 2004
ORLANDO, Fla. ? 10/15/2003 ? Today at Citrix iForum? 2003 (
http://www.citrixiforum.com ), Citrix Systems (Nasdaq: CTXS), the global
leader in access infrastructure solutions, and market research company Edge
Research (http://www.edgeresearch.com) announced key findings of a customer
survey exploring technology issues and IT spending trends among more than
2,500 attendees of Citrix?s annual business and technology forum this week
in Orlando, Florida.

Major survey findings indicated demand for Citrix access infrastructure
solutions to address core business challenges, including providing secure,
easy and instant access to applications and information from anywhere,
anytime, using any device, over any connection, and driving more predictable
and lower enterprise computing costs.  In particular, the results revealed
urgent market need for password management and single sign-on (SSO)
solutions, and indicated that the majority of Citrix customers are deploying
or plan to deploy Web applications with Citrix® MetaFrame® Presentation
Server.  Furthermore, the survey reflected growing optimism in the IT
sector ? the majority of respondents expect a global recovery of IT spending
by the end of 2004.

?The results of the survey indicate the strategic value of a single,
integrated and consistent access infrastructure for addressing enterprise
business challenges such as managing heterogeneous computing environments
and delivering on-demand information access regardless of location, device
or underlying heterogeneity,? said Jon Kulok, Managing Director of Edge
Research.  ?The survey results also revealed strong and immediate demand for
conferencing and single-sign on technologies to enhance worker productivity
and respond to growing network security concerns.?

SURVEY RESULTS

Strategic Business Initiatives ? More than 96 percent of respondents
indicated that one of their company?s strategic business initiatives is to
establish an access infrastructure that enables secure, easy, instant access
to applications and information while reducing the overall costs of IT.
This finding further supports the importance of the Citrix MetaFrame Access
Suite in meeting the access requirements of the company?s global customer
base of more than 120,000 organizations.

Demand for single sign-on (SSO) solutions ? The survey found that, while
only 16 percent of respondents currently use single sign-on software within
their organizations to improve employees? computing experiences and address
network security issues, 59 percent plan to use SSO software in the near
future ? with 80 percent of that group planning to implement an SSO solution
within the next two years.

These results reveal the significant market opportunity for the recently
launched Citrix MetaFrame Password Manager, the most efficient SSO and
password security solution for accessing password-protected Windows®, Web,
proprietary and host-based applications running in the MetaFrame Access
Suite environment or on a variety of desktop clients.  This enables
businesses to simplify secure access to the on-demand enterprise, helping
improve worker productivity, increase network security and reduce help desk
costs.

Of those respondents currently using SSO solutions, 85 percent indicated
that SSO software improved the ability of IT help desks to handle employee
password problems and 81 percent indicated that SSO software improved
employees? overall computing experiences.

Demand for the Citrix MetaFrame Access Suite ? More than 60 percent of
survey respondents indicated that the technology initiative with the
greatest impact on end-user productivity is providing on-demand access to
enterprise information resources for local and remote users. This
demonstrates robust opportunity for Citrix MetaFrame Presentation Server,
the world?s most widely deployed presentation server for centrally managing
heterogeneous applications and delivering their functionality as a service
to workers, wherever they may be.

Moreover, while survey results showed that less than half of respondents are
currently using an application conferencing solution, the majority plan to
implement one in the near future, and 80 percent of that group expects to
implement application conferencing within the next two years.  The results
indicate customer demand for Citrix MetaFrame Conferencing Manager, launched
in the second quarter of this year.  Citrix MetaFrame Conferencing Manager
is the most productive way for teams, regardless of the locations of
individual members, to work concurrently and collaboratively on the same
applications and documents.

Deployment of Web Applications ? The customer survey results showed that 93
percent of respondents are deploying or plan to deploy Web applications
within their organizations, and of those customers, more than 69 percent are
using Citrix access infrastructure to do so. Centralized network
administration, rapid application deployment, increased security and cost
savings were highlighted as the most important benefits customers have
gained from using the MetaFrame Access Suite to deploy Web applications.

Other Major Findings


Consumer Reaction to Economy ? Almost 80 percent of Citrix customers stated
they anticipate the global IT market to increase by an average of 12 percent
within the next 15 months, with the greatest number of respondents
predicting market recovery by the end of the second quarter of 2004.

Wireless Technology ? The majority of respondents said they are currently
using or plan to use wireless technology to access corporate applications.
Of that group, more than 70 percent said they use or plan to use MetaFrame
Presentation Server as a component of their wireless infrastructure, citing
centralized administration and support, remote access and cost savings among
the leading benefits.

Windows Server 2003 Momentum ? Survey results show that more than 70 percent
of respondents use or plan to use Windows Server 2003 by the end of 2004.
Attendees gathered in Orlando this week to learn more about the Citrix?s
business strategy and technology direction for providing access
infrastructure for the on-demand enterprise. Conference highlights on
Tuesday included keynotes from Mark Templeton, Citrix president and chief
executive officer, Bob Kruger, senior vice president of product development
and chief technology officer, as well as Jim Milton, senior vice president
and managing director, HP, Enterprise Systems Group; Rich Kaplan, corporate
vice president, Microsoft, Content Development and Delivery Group; and
William McDermott, CEO and president, SAP America.

About Edge Research
Edge Research (http://www.edgeresearch.com) is a full service market
research company that performs qualitative and quantitative market research
for an array of clients across several industries including software,
telecommunications, banking/finance, non-profit, government, advertising and
sports.  These clients include Nextel, Intuit, Household Finance, U.S. Air
Force, Rockefeller Foundation, World Wildlife Fund and CBS SportsLine.
Launched five years ago, the company has experienced strong growth more than
doubling its revenue in each year of its existence.

About Citrix
Citrix Systems, Inc. (Nasdaq:CTXS) is the global leader in access
infrastructure solutions and the most trusted name in enterprise access.
Citrix software enables people in businesses, government agencies, and
educational institutions to securely, easily and instantly access the
on-demand enterprise, from anywhere, anytime, using any device, over any
connection.  Nearly 50 million people in more than 120,000 organizations
rely on the Citrix MetaFrame Access Suite to do their jobs.  Citrix
customers include 100% of the Fortune100 companies, 99% of the Fortune 500,
and 92% of the Fortune Global 500.  Based in Fort Lauderdale, Florida,
Citrix has offices in 22 countries, and more than 7,000 channel and alliance
partners in more than 100 countries.  For more information visit
http://www.citrix.com.

For Citrix Investors
This release contains forward-looking statements which are made pursuant to
the safe harbor provisions of Section 21E of the Securities Exchange Act of
1934.  The forward-looking statements in this release do not constitute
guarantees of future performance.  Those statements involve a number of
factors that could cause actual results to differ materially, including
risks associated with the company?s business involving the company?s
products, their development and distribution, economic and competitive
factors and the company?s key strategic relationships and other risks
detailed in the company?s filings with the Securities and Exchange
Commission.  Citrix assumes no obligation to update any forward-looking
information contained in this press release or with respect to the
announcements described herein.

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[thinnews] iForum Survey Shows Demand for Citrix Access Infrastructure Solutions

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