All I know is that no matter how we moved it around into user profiles, shared templates, home drives, etc, users got a file in use error and save prompt for the redaction template every time they exited Word. We uninstalled it and the problem went away. from what I could tell with filemon, it always loaded itself from the install folder and ignored regular template locations. On Wed, Sep 24, 2008 at 8:42 AM, Jim Kenzig http://thin.ms < jkenzig@xxxxxxxxx> wrote: > Greg, > I am confused why your setup would load templates every time. It depends on > where you put the templates. If you put it in the profile yeah, but you > should be setting up a shared templates folder which don't get loaded into > the document. > > Jim Kenzig > Blog: http://www.techblink.com > > > On Wed, Sep 24, 2008 at 8:45 AM, Greg Reese <gareese@xxxxxxxxx> wrote: > >> we had lots of problems with the redaction tool on Windows 2003 Server >> with PS 4.5 and Office 2003 and ultimately had to remove it. it is a >> template but doesn't use the standard rules/conventions for templates that >> Microsoft Office typically uses. It is a per machine template that loads >> anytime Word is used and as a result , Word users get lots of "file is in >> use" notifications when exiting word. >> >> Greg >> >> >> On Wed, Sep 24, 2008 at 6:52 AM, Jim Kenzig http://thin.ms < >> jkenzig@xxxxxxxxx> wrote: >> >>> Law offices and personnel departments finding their offices plagued with >>> requests for documents will find this tool indispensable. It basically lets >>> you black out (redact)sensitive text in a word document. There is an add on >>> redaction tool released by Microsoft for Word 2003 to do this but Microsoft >>> has not officially released one for Word 2007. Read the article and get >>> the links to download both the Word 2003 and unofficial Word 2007 redaction >>> tool in the link below. >>> >>> http://kenzig.blogspot.com/2008/09/download-pick-microsoft-word-2007.html >>> >>> >>> Jim Kenzig >>> Blog: http://www.techblink.com >>> >> >> >