You should be able to stop and restart the spooler service remotely. -----Original Message----- From: Adam.Baum@xxxxxxxxxxxxxx [mailto:Adam.Baum@xxxxxxxxxxxxxx] Sent: Tuesday, December 31, 2002 2:56 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: unable to login completely Yup, the three finger salute will not work. No, I have not tried Ctrl-F2. What is it supposed to do? I tried it on my local pc and nothing happened. The closest thing I have to an event error is printer driver blocking. I block all those fax drivers from attempting to map. I occassionally get an "internal communication error has occurred. Printer redirection ...." type errors. Someone mentioned a problem with the print spooler, so he may be on to something. As for software changes, nada. Config changes, nada. I can't test RDP as it has been disabled by our security folk. Thanks for the other ideas (new profile, etc). adam "Jim Hathaway" <JimH@infogroup To: <thin@xxxxxxxxxxxxx> nw.com> cc: Sent by: Subject: [THIN] Re: unable to login completely thin-bounce@fre elists.org 12/31/2002 10:50 AM Please respond to thin CTRL-alt-del doesn't work from the console? Have you tried Ctrl + F2 from a hung session? Once again, no event errors can be associated with the time that this hang up occurs?=20 If running task manager from a session or a console as an admin when a user session gets hung up on login, do you notice any particular process from the hung session continuously using memory or processor resources?=20 Can the start of this issue be traced back to any server config changes, or new software installation to the TS servers? Or has this issue been a problem since the original time of installation? Have you tried logging in with a new profile for either admins or users who've been having this problem a lot? Does the same thing happen over an RDP connection? (I would assume so since it happens at the console, but it never hurts to check) Just giving you some possible ways to go here. I've seen similar lock ups on older TSE installations, not newer win2k servers.=20 J -----Original Message----- From: Adam.Baum@xxxxxxxxxxxxxx [mailto:Adam.Baum@xxxxxxxxxxxxxx]=20 Sent: Tuesday, December 31, 2002 9:31 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: unable to login completely No can do. Since the login process does not complete , I can't bring up anything. It's as if the system is hung. Since there is no taskbar and CTRL-ALT-DEL won't work, I can't get to Task Mgr. adam =20 "Jim Hathaway" <JimH@infogroup To: <thin@xxxxxxxxxxxxx> nw.com> cc: Sent by: Subject: [THIN] Re: unable to login completely =20 thin-bounce@fre elists.org =20 =20 12/31/2002 10:08 AM Please respond to thin =20 =20 As a work around, you should be able to get to the desktop from both a session and from the console by launching task manager and starting up a new process of explorer.exe. You've got no event errors from the app or system logs at the time of these login hangs? J -----Original Message----- From: Adam.Baum@xxxxxxxxxxxxxx [mailto:Adam.Baum@xxxxxxxxxxxxxx]=3D20 Sent: Tuesday, December 31, 2002 8:04 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] unable to login completely Hi All, On a W2K SP2 XPe FR2 system, we occassionaly get strange lockups. Users and admins will get the login prompt, but once the credentials are entered, all you get is either the MF logo (for remote users) or a blue screen (not BSOD) if logging on locally at the console. It's as if the login procedure is not passing off to the rest of the system. Any ideas? adam ***********************************************=3D20 This Weeks Sponsor: 99point9.com The 99Point9.com Online Tech Support=3D20 Helpdesk is the one-stop solution for all=3D20 your server-based computing needs.=3D20 http://www.99point9.com ************************************************ For Archives, to Unsubscribe, Subscribe or=3D20 set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm *********************************************** This Weeks Sponsor: 99point9.com The 99Point9.com Online Tech Support Helpdesk is the one-stop solution for all your server-based computing needs. http://www.99point9.com ************************************************ For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm ***********************************************=20 This Weeks Sponsor: 99point9.com The 99Point9.com Online Tech Support=20 Helpdesk is the one-stop solution for all=20 your server-based computing needs.=20 http://www.99point9.com ************************************************ For Archives, to Unsubscribe, Subscribe or=20 set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm *********************************************** This Weeks Sponsor: 99point9.com The 99Point9.com Online Tech Support Helpdesk is the one-stop solution for all your server-based computing needs. http://www.99point9.com ************************************************ For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm *********************************************** This Weeks Sponsor: 99point9.com The 99Point9.com Online Tech Support Helpdesk is the one-stop solution for all your server-based computing needs. http://www.99point9.com ************************************************ For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm *********************************************** This Weeks Sponsor: WM Software WMS Messenger for TSE Affordable Instant Messaging for Terminal Servers http://www.wmsoftware.com/wmsm/ ************************************************ For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm