[THIN] Re: unable to login completely

  • From: george.wasgatt@xxxxxxxxxxxx
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 7 Jan 2003 13:18:15 -0500


You should be able to stop and restart the spooler service remotely.

-----Original Message-----
From: Adam.Baum@xxxxxxxxxxxxxx [mailto:Adam.Baum@xxxxxxxxxxxxxx]
Sent: Tuesday, December 31, 2002 2:56 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: unable to login completely




Yup, the three finger salute will not work.  No, I have not tried Ctrl-F2.
What is it supposed to do?  I tried it on my local pc and nothing happened.
The closest thing I have to an event error is printer driver blocking.  I
block all those fax drivers from attempting to map.  I occassionally get an
"internal communication error has occurred.  Printer redirection ...." type
errors.  Someone mentioned a problem with the print spooler, so he may be
on to something.

As for software changes, nada.  Config changes, nada.  I can't test RDP as
it has been disabled by our security folk.

Thanks for the other ideas (new profile, etc).
adam



 

                    "Jim Hathaway"

                    <JimH@infogroup       To:     <thin@xxxxxxxxxxxxx>

                    nw.com>               cc:

                    Sent by:              Subject:     [THIN] Re: unable to
login completely                    
                    thin-bounce@fre

                    elists.org

 

 

                    12/31/2002

                    10:50 AM

                    Please respond

                    to thin

 

 






CTRL-alt-del doesn't work from the console? Have you tried Ctrl + F2
from a hung session?

Once again, no event errors can be associated with the time that this
hang up occurs?=20

If running task manager from a session or a console as an admin when a
user session gets hung up on login, do you notice any particular process
from the hung session continuously using memory or processor resources?=20

Can the start of this issue be traced back to any server config changes,
or new software installation to the TS servers? Or has this issue been a
problem since the original time of installation?

Have you tried logging in with a new profile for either admins or users
who've been having this problem a lot?

Does the same thing happen over an RDP connection? (I would assume so
since it happens at the console, but it never hurts to check)

Just giving you some possible ways to go here. I've seen similar lock
ups on older TSE installations, not newer win2k servers.=20

J


-----Original Message-----
From: Adam.Baum@xxxxxxxxxxxxxx [mailto:Adam.Baum@xxxxxxxxxxxxxx]=20
Sent: Tuesday, December 31, 2002 9:31 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: unable to login completely



No can do.  Since the login process does not complete , I can't bring up
anything.  It's as if the system is hung.  Since there is no taskbar and
CTRL-ALT-DEL won't work, I can't get to Task Mgr.
adam



=20

                    "Jim Hathaway"

                    <JimH@infogroup       To:     <thin@xxxxxxxxxxxxx>

                    nw.com>               cc:

                    Sent by:              Subject:     [THIN] Re: unable
to login completely                   =20
                    thin-bounce@fre

                    elists.org

=20

=20

                    12/31/2002

                    10:08 AM

                    Please respond

                    to thin

=20

=20






As a work around, you should be able to get to the desktop from both a
session and from the console by launching task manager and starting up a
new process of explorer.exe.

You've got no event errors from the app or system logs at the time of
these login hangs?

J


-----Original Message-----
From: Adam.Baum@xxxxxxxxxxxxxx [mailto:Adam.Baum@xxxxxxxxxxxxxx]=3D20
Sent: Tuesday, December 31, 2002 8:04 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] unable to login completely


Hi All,

On a W2K SP2 XPe FR2 system, we occassionaly get strange lockups.  Users
and admins will get the login prompt, but once the credentials are
entered,
all you get is either the MF logo (for remote users) or a blue screen
(not
BSOD) if logging on locally at the console.  It's as if the login
procedure
is not passing off to the rest of the system.

Any ideas?
adam

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