Shiva, Need a bit more info here, like what sort of profiles are you using Mandatory profiles or Roaming profiles? And do you have any folder redirection set up maybe? Or do you use folder exclusions from your (roaming) profile? Also not clear what you mean by 'data' on the desktop Do users save eg. documents on their desktop and those are gone? Or are they missing shortcuts? Maybe you are using a policy that hides all items on the desktop? Also, I don't want to sound rude, but you did get a basic Citrix and Windows course before you started your job as Senior System Engineer right? Since all your questions since now are not that senior and neither is your problem description... Cheers, Ben ------------------------------ Msg: #18 in digest Subject: [THIN] profile help Date: Fri, 17 Apr 2009 10:15:49 +0800 From: "Shankar, Shiva" <sshankar@xxxxxxxxxxxxxxxxxxx> Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Hello, =20 We need help urgent, under our Citrix user profile users can't see any data what should be the problem, =20 When I check from server profile folder we can see the all the users data on their desktop =20 When users login all the data on their desktop missing. Any one face this problem we got more then 1000 users all users have this problem looking for solution ASAP to fix. =20 Thanks & Regards, =20 Shiva Shankar S | Senior System Engineer, Asia Pacific phone +65 6511 9241 | Fax +65 6274 9930 3 Harbourfront Place | #08-03 HarbourFront Tower sshankar@xxxxxxxxxxxxxxxxxxx | www.carlsonwagonlit.com =20 =20 ------ Scanned for Malware and Spam by Open Line Smart E-mail Filter ************************************************ For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: //www.freelists.org/list/thin Follow ThinList on Twitter http://twitter.com/thinlist Thin List discussion is now available in blog format at: http://thinmaillist.blogspot.com Thinlist MOBILE Feed http://thinlist.net/mobile ************************************************