[THIN] Re: network connection to your application was interrupted

  • From: HBooGz <hboogz@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Thu, 15 Jun 2006 07:33:45 -0400

is that all that's within that default.asp file ?


In my cases it always seems to happen after an ica session has been established and there is about a 2 minute idle time -- the session freezes and then prompts with that message.



On 6/14/06, Roger Riggins <roger.riggins@xxxxxxxxxx> wrote:

Is the error that you're receiving occurring after they make an ICAconnection or does it appear in WI? If it happens after an ICA connection is already established then I don't understand how the redirection would impact it.



Maybe try a different redirection. I've never done it the way you have,
and don't know if one way is better than another. We have the site's default
document set to default.asp, which contains the following:



<% Response.Redirect "https://wi.mydomain.com/citrix/metaframe/"; %>





Good luck!

Roger Riggins
Network Administrator
Lutheran Services in Iowa
w: 319.859.3543
c: 319.290.5687
http://www.lsiowa.org



-----Original Message-----
*From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
Behalf Of *Cathy Campbell
*Sent:* Wednesday, June 14, 2006 2:21 PM

*To:* thin@xxxxxxxxxxxxx
*Subject:* [THIN] Re: network connection to your application was
interrupted



This was the only change made:



window.location="Citrix/MetaFrame/";

to

window.location=httpS://FQDN_WI_SERVER/Citrix/MetaFrame/<https://FQDN_WI_SERVER/Citrix/MetaFrame/>
;

It's reenabled again, and I visited WI and typed in https and the problems
still occurs.




------------------------------

*From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
Behalf Of *Roger Riggins
*Sent:* Wednesday, June 14, 2006 11:49 AM

*To:* thin@xxxxxxxxxxxxx
*Subject:* [THIN] Re: network connection to your application was
interrupted

Is it possible you changed more than one thing when you disabled the
redirection? I don't know how that would make a difference.



Can you re-enable the redirection and visit WI by typing in https and see
if it still happens?



Good luck!

Roger Riggins
Network Administrator
Lutheran Services in Iowa
w: 319.859.3543
c: 319.290.5687
http://www.lsiowa.org



-----Original Message-----
*From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
Behalf Of *Cathy Campbell
*Sent:* Wednesday, June 14, 2006 1:43 PM

*To:* thin@xxxxxxxxxxxxx
*Subject:* [THIN] network connection to your application was interrupted





I have some additional information for the problem I'm having below:
I'm redirecting our users to Web Interface via secure channel since many
users forget or are not familiar with typing httpS.  When I remove that
redirection, connections are no longer dropped and the following messages do
not appear again

"*The network connection to your application was interrupted.**
**Try to access your application later, or contact technical support.
**and
**Citrix **ICA**
**The Citrix Metaframe server is not available, please try again later.
And*
*The Citrix SSL server you have selected is not accepting connections.*

*Our farm is MPS 4.0 with a separate server in the DMZ with WI 4.0 and
Secure Gateway 3.0. I keep getting an error when using any published
application through Citrix. After about 5 minutes of inactivity an error
message pops up and I have to re-logon to a citrix session through web
interface and re-open the published app. *

*The error is:
**<published app name> ERROR
**The network connection to your application was interrupted.
**Try to access your application later, or contact technical support.
**and
**Citrix **ICA**
**The Citrix Metaframe server is not available, please try again later. *
*Any input would be greatly appreciated. *




__________________________________ Cathy Campbell LAN Administrator Information Technology Gemological Institute of America (GIA) The Robert Mouawad Campus 5345 Armada Drive MS-43 Carlsbad, California 92008 Tel: 760-603-4484 Fax: 760-603-4499 E-mail: cathy.campbell@xxxxxxx www.gia.edu

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The information contained in this communication may be confidential,
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--
HBooGz:\>

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