ICA keep alives was implemented a couple of years ago, I think in FR1, but I am not sure. It certainly is implemented in the Service Packs (1,2 and 3) which you can apply to FR1. I dont' think the keep alives will do it though, because that is about maintaining a connection during connection drop outs or unstable connections. I have seen this same phenomena over the years and never found a single cause to explains. Sometimes there is something in the application, or processes it spins off, which make the session "seem" to be active when actually the ICA client connection has dropped. I would try the Service Packs first, implement keep alives and see if that helps.....it is most likely a bug which is addressed in these updates, or, an application issue. Steve Greenberg Thin Client Computing 34522 N. Scottsdale Rd. suite D8453 Scottsdale, AZ 85262 (602) 432-8649 (602) 296-0411 fax steveg@xxxxxxxxxxxxxx _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Matthew Shrewsbury Sent: Wednesday, July 14, 2004 11:40 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: disconnect detection Thanks for the tip, but I have already checked these settings. The problem is that the Citrix server never realizes that the session is dropped/disconnected. In the CMC console the session still shows up as "Active" so when the user attempts to reconnect instead of reconnecting to the same session they get a new session. I think the ICAKeepAlive settings might work but I am trying to find out if it works on Windows 2000, Citrix XPS, FR1. Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA Network Administrator -----Original Message----- From: Jim Kenzig http://thin.net [mailto:jimkenz@xxxxxxxxxxxxxx] Sent: Wednesday, July 14, 2004 2:27 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: disconnect detection From the start menu program files citrix folder click on Citrix Connection Configuration Click on the ica connection and change the properties under advanced settings. There are also settings on a per user basis. -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Matthew Shrewsbury Sent: Wednesday, July 14, 2004 2:07 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] disconnect detection I have two Citrix XPS servers. They both show a disconnected user as "Active" in the CMC console long after they have been disconnected. Isn't there a setting to adjust how often Citrix detects that a session is "Active" or "Disconnected"? Thanks for all your help! Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA Network Administrator