[THIN] Re: another sticky problem
- From: "Jason Patten" <jasoncitrix@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Mon, 5 Mar 2007 12:58:58 -0500
I will check that out. I got it corrected for one user. turns out the
server she was connecting to, the ICA browser had hung.
On 3/5/07, Schneider, Chad M <CMSchneider@xxxxxxxxx> wrote:
Negotiating capabilities…sounds like a classic MS Licensing problem.
------------------------------
*From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
Behalf Of *Jim Kenzig ThinHelp.com
*Sent:* Monday, March 05, 2007 10:56 AM
*To:* thin@xxxxxxxxxxxxx
*Subject:* [THIN] Re: another sticky problem
Um the latest web client is 10...
http://www.citrix.com/English/SS/downloads/details.asp?dID=2755&downloadID=164538&pID=186
Try it and see if there is any difference. Also clear the users cache
and check your IE settings to make sure that are set properly. (ie uncheck
do not save encrypted pages, etc)
Jim
On 3/5/07, *Jason Patten* <jasoncitrix@xxxxxxxxx> wrote:
I have been looking through the knowledge base articles for this one.
Again I have a couple of users (just 2) out of over 700 right now, who
when they try to connect the client goes to "negotiating capabilities" and
hangs there.
One is using Windows VIsta, the other WIndow XP. Both have the latest WEb
client (9.23) The system never advances past the negotiating capabilities
point.
I have seen several articles saying that it gets to that point then closes
out, and that is usually a license issue. In the case of one user I have
tried clearing his license file out and he is still getting the issue. The
other user just started reporting the problem today.
Not sure what to check next.
Jason
--
Jim Kenzig
Microsoft MVP - Terminal Services
http://www.thinhelp.com
Citrix Technology Professional
Provision Networks VIP
CEO The Kenzig Group
http://www.kenzig.com
Blog: http://www.techblink.com
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