[THIN] Re: Wireless Keyboard Issues

  • From: "Jacob Walker" <ctxrulez@xxxxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Fri, 23 Jul 2004 07:44:53 -0400

Thank you all for the responses. The user has a laptop and evidently uses a Logitech wireless keyboard/mouse when in the office. The user also has a Sprint PCS wireless card for use when he is traveling, but it should not be connected or sending signals while connected to the office LAN.

Ordinarily, I would agree that users can complain about slowness as a matter of course. However, when this user tries the Citrix connection from the office using the laptop keyboard, he says the response is fine. So, it looks like something related to the wireless keyboard only.

I'll ask if any other PC's in the office have a wireless keyboard/mouse, or if there are any other wireless devices that could be causing interference. Thank you.

-----Original Message-----
From: Angus Macdonald [mailto:Angus.Macdonald@xxxxxxxxxxxxxxxxxxx]
Sent: Friday, July 23, 2004 4:20 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Wireless Keyboard Issues

You can find out if it's really slow by giving the complainers a wired keyboard. If they are happy to stick with it, there's a problem ;-)

-----Original Message-----
From: Matthew Shrewsbury [mailto:MShrewsbury@xxxxxxxxxxxxxxx]
Sent: 22 July 2004 14:38
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Wireless Keyboard Issues

I know this sounds overly simple...but users always complain about Citrix being slow. Sure its not just how they perceive it?

Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA Network Administrator

-----Original Message----- From: Jacob Walker [mailto:ctxrulez@xxxxxxxxxxx] Sent: Thursday, July 22, 2004 8:58 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Wireless Keyboard Issues

Does anyone have any experience using wireless keyboards on PC's connected to Citrix sessions. This is the first we've had this situation, and users are complaining about slow typing response when using the wireless keyboards during a Citrix session. Any ideas on what may be causing the problem and how to alleviate it?

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