yea have tried both just the server name full path and IP address very strange ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of James Scanlon Sent: 08 December 2010 14:26 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Web Interface 5.2.0.36 are you putting in the server and the full path to the .xml file? ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Hamilton, Ronnie Sent: 08 December 2010 14:21 To: thin@xxxxxxxxxxxxx Subject: [THIN] Web Interface 5.2.0.36 Hi, I have to be missing something very simple here... I am trying to set up a 2nd Web Interface PNAGent site to eventually use for fail over. I have configured the 2nd on a second server with the exact same configuration but when I try to change to the 2nd server I keep getting the message. Citrix online plug-In could not contact the server. Please check your network connection. Is it because the server that I am connecting to have already connected to the 1st Web Interface. I have set these up before and its been pretty straight forward. I can ping the 2nd WI from the server my user is connected to. thanks Ronnie Visit our website : www.ltai.ie __________________________________________ Lufthansa Technik Airmotive Ireland Limited. Registered in Ireland. Reg. No. 45999. Registered Office: Naas Road, Rathcoole, Co.Dublin. Lufthansa Technik Airmotive Ireland Leasing Limited. Registered in Ireland. Reg. No. 140891. Registered Office: Naas Road, Rathcoole, Co.Dublin. __________________________________________ The information in this email and in any attachments is confidential and may be privileged. If you are not the intended recipient, please destroy this message, delete any copies held on your systems and notify the sender by return email. You should not read, retain, copy, disseminate, distribute, disclose or use this email or its contents in any way. Any such action is strictly prohibited. Thank you. ______________________________________ C. Hoare & Co. is authorised and regulated by the Financial Services Authority with registration no. 122093. The FSA's address is 25, The North Colonnade, Canary Wharf, London E14 5HS. Registered in England no. 240822. Registered office 37 Fleet St, London, EC4P 4DQ Confidentiality Disclaimer: This message and attachments are confidential and may be privileged, and are sent for the personal attention of the addressee(s). If you are not the intended addressee, any use, disclosure or copying of this document is unauthorised. Information transmitted by email may be intercepted, lost, destroyed, corrupted or delayed and as a result, C. Hoare & Co. do not accept responsibility for any errors or omissions in the contents of this message. If you would like to confirm the contents of this email, please request a hard copy version. If the contents of this message are of a personal nature, the email will have been sent in a personal capacity and not on behalf of C. Hoare & Co. Monitoring/Viruses: C. Hoare & Co. may monitor all incoming and outgoing emails in line with current legislation. Although emails are screened for viruses, C. Hoare & Co. cannot guarantee that any transmissions will be virus free. ________________________________________