[THIN] Re: WFSHELL errors
- From: Jeremy Saunders <jeremy.saunders@xxxxxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Thu, 19 May 2005 07:54:28 +0800
Hi Rick,
I'm really glad you responded. Thanks for this info. Uphclean is running,
but not giving me much (or anything) to play with. I may try turning off
(disabling) client autocreated printers. This client has a lot of HP
Deskjets, so something may be a bit sus here.
They are also only running a clean install of FR3, with two Citrix
hotfixes. I'm trying to convince them to deploy SP4 because it addresses so
many things, and I'm hoping it with also clear up the wfshell errors.
Also thanks for the process explorer tip. I guess that's a good way to
track down a problematic app.
Cheers,
Jeremy.
Rick Mack
<ulrich.mack@gmai
l.com> To
Jeremy Saunders/Australia/IBM@IBMAU
18/05/2005 05:38 cc
PM
Subject
Re: [THIN] WFSHELL errors
Please respond to
Rick Mack
Hi Jeremy,
The most common reason for wfshell.exe hanging is client autocreated
printers.
However the way I'd handle this, provided you can reproduce the
wfshell hang, is run up process explorer (www.sysinternals.com) to see
what handles wfshell has open on logoff or seamless application
closure.
Provided you're running uphclean (mandatory on 2003 in my opinion) you
may also be getting some useful information from profile unload
errors.
Unfortunately a CCIA leans more towards a design/enterise view of the
world which really doesn't help beans with application or O.S. issues.
regards,
Rick
Ulrich Mack
Volante Systems
On 5/18/05, Jeremy Saunders <jeremy.saunders@xxxxxxxxxxx> wrote:
>
>
> Hi All,
>
> Is anyone running MF XP 1.0 FR3 on Windows 2003 and receiving wfshell
> errors? We've been experiencing this on one particular site for about a
> year now, and not received much useful help from Citrix Support. The
issue
> has been escallated, but I was wondering if anyone else has every dealt
> with wfshell errors and how you went about diagnosing the issue.
>
> Even with all the experience and CCIA training I have had, I am unsure
> where to look next.
>
> Cheers.
>
> Kind regards,
>
> Jeremy Saunders
> Senior Technical Specialist
>
> ceruleanTM
> an IBM Australia Company
> formerly known as Logicalis
>
> Level 2, 1060 Hay Street
> West Perth WA 6005
> AUSTRALIA
>
> Visit us at
> http://www.cerulean.com.au/
>
> P: +61 8 9261 8412 F: +61 8 9261 8536
> M: TBA E-mail:
> Jeremy.saunders@xxxxxxxxxxx
>
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--
Ulrich Mack
Volante Systems
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Now available: The new version .print Engine 6.2 with SSL encryption
and certificate management.
http://www.thinprint.com
**********************************************************
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http://thin.net/links.cfm
ThinWiki community - Excellent SBC Search Capabilities!
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