I'd look at regmon also...when you manually register a dll using regsvr32 it updates the registry. Sounds like the client doesn't have permissions to that hive or specific key. Regmon will let you see this. >>> SPerez@xxxxxxxxxxxxxxx 02/28/03 01:46PM >>> Sounds like a permissions issue. Try running filemon and have this user run it again, look to see if anything is access denied. ____________________________ Steve Perez "Stratton, Doug MSER:EX" To: thin@xxxxxxxxxxxxx <Doug.M.Stratton@gems1. cc: gov.bc.ca> Subject: [THIN] Visio 2000 Wizards on Metaframe XP Sent by: thin-bounce@xxxxxxxxxxx rg 02/28/2003 12:20 PM Please respond to thin We have had Visio2000 standard installed on our TS boxes for years. Client just tried to run one of the wizards (Network Diagram Wizard) that I think came with network diagrams add on. I won't load. I get an OLE automation error. Says make sure VaoUtils.dll is installed and registered. It is there. Can't re register under user rights. Did it with admin rights registers fine. Wizard runs fine with Admin rights. Checked MS. Found two articals that say Visio was written to run under Admin rights. Good thinking. (267253 and 277926) My quesiton is has anyone found a workaround for this? There are other wizards that run and others that don't. I tried to figure out if it was just a Hive security issue that I could open up but had no luck. Really could use some help with this one. Thanks in advance. Doug Stratton, TDA, Workplace Support, http://icw.ista.gov.bc.ca/I_wss/workplace.asp <http://icw.ista.gov.bc.ca/I_wss/workplace.asp> Common IT Services, Ministry of Management Services, Province of British Columbia Phone: 250 356-6678 Fax: 250 356-1960 MailTo:Doug.M.Stratton@xxxxxxxxxxxxxxx <MailTo:Doug.M.Stratton@xxxxxxxxxxxxxxx> D Sharped ********************************************************* This Week's Sponsor - ThinPrint Simply the best print solution for Citrix Metaframe and Microsoft Terminal Services! http://www.thinprint.com ********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm ********************************************************* This Week's Sponsor - ThinPrint Simply the best print solution for Citrix Metaframe and Microsoft Terminal Services! http://www.thinprint.com ********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm ********************************************************* This Week's Sponsor - ThinPrint Simply the best print solution for Citrix Metaframe and Microsoft Terminal Services! http://www.thinprint.com ********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm