Check permissions on the directory where this user's temp files are created. Perhaps they don't have write permission and thus can't create a temp copy of the pdf to open. Can they open other attachments? Brian Claus _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Evan Mann Sent: Tuesday, May 02, 2006 3:34 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: User can't open PDFs in Outlook I'm not looking for an alternate reader to run on Citrix. Acrobat Reader works fine for every other user and even for this user on 3 out of 4 servers. It's something specific to this user on this 1 server. _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Marc-André Lapierre Sent: Tuesday, May 02, 2006 2:32 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: User can't open PDFs in Outlook You can try to use Foxit reader http://www.foxitsoftware.com/pdf/rd_intro.php Small, single file, incredibly fast, low memory usage, with some very interesting option + works perfect in any TS environment ____________________________________________ Marc-André Lapierre, MALICIS Informatique Inc. Consultant Senior / Senior Consultant Tel: (514) 516-0040 malapierre@xxxxxxxxxxx _____ De : thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] De la part de Evan Mann Envoyé : 2 mai 2006 11:29 À : thin@xxxxxxxxxxxxx Objet : [THIN] User can't open PDFs in Outlook I have 1 user that only 1 out of 4 servers only, he cannot open a PDF in Outlook 2003. Both are published to him via PNAgent. No other users on this server have the problem, and this user doesn't have the problem on 3 other servers. We deleted his local and roaming profiles, and made sure there was no hung registry entries on the server in question. I'm out of ideas. Running Reader 7.0.5. Anything else to check?