[THIN] Re: User can't open PDFs in Outlook

  • From: "Claus, Brian" <BClaus@xxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Tue, 2 May 2006 16:36:14 -0400

Check permissions on the directory where this user's temp files are created.  
Perhaps they don't have write permission and thus can't create a temp copy of 
the pdf to open.  Can they open other attachments?

 

 

Brian Claus

 

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of 
Evan Mann
Sent: Tuesday, May 02, 2006 3:34 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: User can't open PDFs in Outlook

 

I'm not looking for an alternate reader to run on Citrix.  Acrobat Reader works 
fine for every other user and even for this user on 3 out of 4 servers.  It's 
something specific to this user on this 1 server.


 

 

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of 
Marc-André Lapierre
Sent: Tuesday, May 02, 2006 2:32 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: User can't open PDFs in Outlook

You can try to use Foxit reader

 

http://www.foxitsoftware.com/pdf/rd_intro.php

 

Small, single file, incredibly fast, low memory usage, with some very 
interesting option + works perfect in any TS environment

 

____________________________________________

Marc-André Lapierre, MALICIS Informatique Inc.

Consultant Senior / Senior Consultant

Tel: (514) 516-0040

malapierre@xxxxxxxxxxx

 

  _____  

De : thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] De la part de 
Evan Mann
Envoyé : 2 mai 2006 11:29
À : thin@xxxxxxxxxxxxx
Objet : [THIN] User can't open PDFs in Outlook

 

I have 1 user that only 1 out of 4 servers only, he cannot open a PDF in 
Outlook 2003.  Both are published to him via PNAgent.  No other users on this 
server have the problem, and this user doesn't have the problem on 3 other 
servers.

 

We deleted his local and roaming profiles, and made sure there was no hung 
registry entries on the server in question.  I'm out of ideas.  Running Reader 
7.0.5.  Anything else to check?

 

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