[THIN] Re: Urgent - screen size problem
- From: Brian Delaney <brian.delaney@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Thu, 18 Nov 2004 09:35:19 -0500
They cannot change their screen resolution. It is set by a policy.
Marc-Andre Lapierre wrote:
They probably use a screen resolution smaller than their citrix
resolution and they would need to scroll up to get their app. Bar. You
don't see that because you have a bigger or equal screen resolution as
their citrix session
-----Original Message-----
From: Brian Delaney [mailto:brian.delaney@xxxxxxxxx]
Sent: Thursday, November 18, 2004 9:13 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Urgent - screen size problem
Strange problem here:
Some users are experiencing a problem where that they can't see the top
or their apps to close, minimize or exit.
When I shadow them I see the their screen just fine???
Any Ideas?
Thanks
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