You have to allow the client be remite controlled in ad but you cant connect directly to the users desktop. Check out da,eware mini remote control it is the only program I have found that works well on vista. It even lets you do fast user switching remotely! It is sold by admin user and not the number of clients which makes it very affordable. On 8/19/08, Stratton, Doug ISMC:EX <Doug.M.Stratton@xxxxxxxxx> wrote: > Hi, > We are just getting ready to deploy vista to a bunch of machines we have > and found out that remote assitance is not working from our w2k3 citrix > servers to the vista test boxes we have. > > We get a pop up saying "Automation Server can't create object" I did > some searching and the info I can find seems to indicate this won't work > unless the client sends a request for assistance. > > IS this true? Have any of you found a way to make this work without > this request? > > Thanks for any info. > > Regards, > Doug Stratton, Shared Service BC > Service Desk Email: 77000@xxxxxxxxx > Service Desk Tel: (250)387-7000 > > > -- Jim Kenzig Blog: http://www.techblink.com ************************************************ For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: //www.freelists.org/list/thin NEW! Follow Thin List on Twitter! http://twitter.com/thinlist Thin List discussion is now available in blog format at: http://thinmaillist.blogspot.com HOT! Thinlist MOBILE Feed! http://thinlist.net/mobile Thinlist quick pick http://thinlist.net ************************************************