[THIN] Re: Problems with MetaFram Presentation Server 3.0

  • From: "Friese, Casey A." <CAFriese@xxxxxxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Mon, 21 Jun 2004 16:14:51 -0500

Only 1 gateway is set and the server can talk to both networks fine as well
as all clients

1. Done
2. All clients are using separate machine names.  We've duplicated this
error a billion times.  Citrix is looking into it - or so they tell me
3. QFARM shows the one and only Citrix server (itself)

-----Original Message-----
From: Chris Lynch [mailto:lynch00@xxxxxxx] 
Sent: Monday, June 21, 2004 3:45 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Problems with MetaFram Presentation Server 3.0

 
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Check to make sure that only one interface has a default gateway.  If
you need specific routes to specific networks, add a route statement
on your server (not advised).
 
1.  You may be using the Advanced Load Balancer.  Change this to the
Default or no load balancer
2.  Check your ICA clients that they are NOT using the same ICA
Client name.  This is the only way this could happen (obviously
besides a bug within MetaFrame itself).
3.  Do a QFARM /ONLINE and QFARM /OFFLINE to see if the ghost server
shows up.  If so, then run DSVERIFY /SERVER, or DSCHECK /C (will need
to get it off of the installation CD).

Chris

________________________________

        From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]
On Behalf Of Friese, Casey A.
        Sent: Monday, June 21, 2004 12:58 PM
        To: 'thin@xxxxxxxxxxxxx'
        Subject: [THIN] Re: Problems with MetaFram Presentation Server 3.0
        
        

        Thanks for the response Tim.  

         

        1)       I have no idea why the server is trying to load balance and
in fact running query farm /app shows the 9999 signifying that load
balancing is not on

        2)       Because the users are connected directly to a published
app, they are not mapping printers - this is specifically disabled.

         

        I'm running into another problem as we speak dealing with the
Program Neighborhood.  When a user tries to connect to a published
app through there, they receive "Cannot connect to the Citrix
MetaFrame server.  There is no route to the specified subnet
address."  The server can ping the client and the client can ping the
server.

         

        -----Original Message-----
        From: Tim Mangan (new) [mailto:tmangan@xxxxxxxxxxxx] 
        Sent: Monday, June 21, 2004 2:29 PM
        To: thin@xxxxxxxxxxxxx
        Subject: [THIN] Re: Problems with MetaFram Presentation Server 3.0

         

        1) Why is there any load balancing going on if you have only one
server?

        2) 25,000 to 30,000 ctxsw/s is high but not necessarily excessive on
that hardware.  Is that all the time or just when many are logging in
(if the latter, then printer mappings should be looked at).

         

        ________________________________

                From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx]
On Behalf Of Friese, Casey A.
        Sent: Monday, June 21, 2004 3:17 PM
        To: thin@xxxxxxxxxxxxx
        Subject: [THIN] Problems with MetaFram Presentation Server 3.0

        Greetings, sorry for the cross post of this for those of you who
have seen this message in the NT List (thanks Roger for directing me
here)

         

        We just purchased and are attempting to put to use our first Citrix
environment.  We are using the newest version of Citrix - MetaFrame
Presentation Server 3.0, which seems almost too new to find any good
resources about on the web.

         

        Our configuration is as such (bear with me, I'm a Citrix novice so
pardon the misuse of terms)

         

        We have Citrix installed on a Windows Server 2003 Enterprise edition
OS

        The server is a PowerEdge 2650 dual 3.0GHz processor with 4GB of
RAM.

        This server is the only server in the Citrix Farm 

        Despite reading that it isn't recommended to multi-home a Citrix
server, we have.  One network card is facing the clients and the
other is facing the backend database used for the Application that
the clients use.

         

        The application that is being used is an "in house" application that
is written entirely in java.  Currently 30 workstations are
configured to run this application from the Citrix server.  Because
each of the 30 users log on to the network with the same credentials,
the application has been re-wrote to use the workstation name as the
unique identifier when launched.  Normal execution of the application
from the workstation pulls %COMPUTERNAME% to get this unique
identifier, through Citrix, the application pulls %CLIENTNAME%.  All
of this works well unless 2 or more stations connect at the exact
same time.  The result is that workstation A's unique identifier
shows correct and workstation B's shows the name of workstation A. 
All of this works flawlessly in a plain Terminal Services
environment.

         

        Secondly, the Citrix server is sending error events back because of
High Context Switching.  From what I read, context switching in a
Citrix environment is one of the performance counters that determine
the load on the server.  At around 15 concurrent connections the
context switches hit 25,000-30,000 per second.  I'm not sure if this
is the cause of my next issue or not so I'm not sure of 25 to 30k per
second is high or low.

         

        Thirdly, after about 15 concurrent connections my Citrix server
stops servicing connections from new clients.  Upon firing off the
ICA connection for the public application, the Citrix server is
contacted and then an error message is displayed about a protocol
error and the client can never establish a connection to the
application.  Looking at traffic we're noticing that the final ACK
sent to the client by the Citrix server is telling the client that
the next "least busy" server is at a server that doesn't even have
Citrix installed and isn't even listening for TS or Citrix
connections.

         

        By chance, can anyone offer some suggestions?

         

         

        Thanks,

        Casey Friese


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