[THIN] Re: Problems with CSG
- From: "Berny Stapleton" <berny.stapleton@xxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Mon, 19 Dec 2005 09:17:15 -0000
Justin, How did you go?
Berny
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Justin Bradley
Sent: 16 December 2005 18:19
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Problems with CSG
No packet dump, it is possible to route straight into it instead of
going through the firewall but it'd make some security risks by chance.
Stuff I can deal with long enough to test and see if that is where the
problem exists though. It's not a time out of any kind though because
its completly random it might be up for 45 minutes or 5 minutes or even
a few times less than that. But I will give routing directly to it a
shot and see if that fixes it, and take the firewall out of the
equasion.
Just added info here the firewall is a sonicwall pro 350.
Thanks
Justin
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of Berny Stapleton
Sent: Friday, December 16, 2005 11:00 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Problems with CSG
Is the firewall dropping the connection as it's been held up for too
long? This firewall either being what's splitting the network into
internal DMZ and external (I doubt it given that external to DMZ traffic
isn't having the problem), but you might have different XLATE rules on
there if it's PIX which can cause a problem.
Is it possible to just route straight into your DMZ from the internal
network, or do you have to NAT in?
Is there any firewall software on the client that can be giving you
problems?
Do you have a packet dump available?
Berny
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Justin Bradley
Sent: 16 December 2005 16:49
To: thin list
Subject: [THIN] Problems with CSG
Hello,
We are having an issue keeping an hp tablet pc 4200 connected to the CSG
from the internal network. We have the CSG server also running the web
interface sitting in a single dmz setup. Our internal network is using
NAT to the outside world, our DMZ is also using NAT on a different
subnet. We are capable of connecting but variably receive an error
Metaframe server is unavailable please try again later. Hit ok and can
log back in immediately without a problem. This is happening during
times of use and isn't a timeout feature. We have several home based
transcriptionists that are using the CSG every day without such
problems. We can however use the program neighborhood without any
problems from the same machine. Can you please be of assistance?
Thank you
Justin
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