Remeber to check the print monitor key in the registry. MS has an article showing which ones should be present Delete the rest. -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Kolenda, Jeff Sent: Tuesday, August 30, 2005 7:15 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Print Server issues with PS3 Last week, the print spooler on our 1st Citrix server (MF 3.0) stopped. The service stops shortly after trying to restart it. Doing a deja search suggests that it could be a bad print driver. The print drivers (I'm sure there are a few 3rd party drivers) were installed at least 3 months ago. No new printers have been added since. And I've had no real printing problems since that time. The setting in the Citrix Management Console is set to use the Universal print driver. Event log shows error ID 7031 which is the print spooler stopped error. I deleted the .spl & .shd files (there were 4 dated the day the spooler stopped) in C:\winnt\system32\spool\printers folder. I deleted all the drivers from the Windows side (Printers>File>Server Properties) of the 2nd Citrix server, but the printers are still listed in the Citrix Management Console. I'd like to delete the drivers on the 1st server, but can't get the service to stay started. I have not touched the wtsuprn.inf file (I thought only MF 1.8 uses it) This one's got me stumped. Any help is greatly appreciated.