[THIN] Re: Print Server issues with PS3

  • From: "Turman, David C." <david_turman@xxxxxxxxxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 30 Aug 2005 19:48:07 -0500

 
            Remeber to check the print monitor key in the registry.
            MS has an article showing which ones should be present
            Delete the rest.

        -----Original Message-----
        From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Kolenda, Jeff
        Sent: Tuesday, August 30, 2005 7:15 PM
        To: 'thin@xxxxxxxxxxxxx'
        Subject: [THIN] Print Server issues with PS3
        
        
        Last week, the print spooler on our 1st Citrix server (MF 3.0)
stopped.
        The service stops shortly after trying to restart it.
        
        Doing a deja search suggests that it could be a bad print
driver.
        
        The print drivers (I'm sure there are a few 3rd party drivers)
were
        installed at least 3 months ago. No new printers have been added
since.
        And I've had no real printing problems since that time. The
setting in
        the Citrix Management Console is set to use the Universal print
driver.
        
        Event log shows error ID 7031 which is the print spooler stopped
error.
        
        I deleted the .spl & .shd files (there were 4 dated the day the
spooler
        stopped) in C:\winnt\system32\spool\printers folder. I deleted
all the
        drivers from the Windows side (Printers>File>Server Properties)
of the
        2nd Citrix server, but the printers are still listed in the
Citrix
        Management Console. I'd like to delete the drivers on the 1st
server,
        but can't get the service to stay started.
        
        I have not touched the wtsuprn.inf file (I thought only MF 1.8
uses it)
        
        This one's got me stumped.
        
        Any help is greatly appreciated.

         

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