[THIN] PN 6.30.1050 client and published apps(sometimes) disappear

  • From: "Jim Strowe" <jstrowe@xxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Tue, 20 May 2003 07:10:23 -0400

JK, thought this app might be 16 bit....Nope, not 16 bit, it's version 4 the
Oracle 8 version. It's still based on Access (geck) 97 though.  ADP still
gives lip service to support when I have Citrix problems. (believe me at
times I wish I could see wowexec, or NTVDM...those problems I at least know
what to do with.}

I find this HR Perspective, Payroll and Etime to be terribly frustrating
applications so continually posting on what I consider to be mediocre to
rotten product just drives me NUTS. Having to at least 2-5 times per week
manually log off a user via CMC that has had their HR Perspective session
poof and disappear from their desktop just burns my time like crazy.
-----------------got any cheese for my whine----------------<g>-----

From: "Jim Strowe" <jstrowe@xxxxxxxxxxxxxxxx>
Subject: [THIN] Re:
Date: Mon, 19 May 2003 22:18:56 -0400

I really have to stop posting near weekends...i.e. I never got a response to
this(and if I did I couldn't find it in the other 500 messages I get)
============
MF XP, upgraded farm build from 1.8.  HR Perspective (my least favorite
program on earth) is being run as a published app on our citrix 5 server.
Users run the other apps (also published) on citrix 1,2,3.

In general HR Perspective (version 4 btw) will minimize to task bar.  Every
once in a while the app will disappear. It's still running when I look on
the management console.  Sometimes I can even shadow the app and log them
off.  Generally I have to log off without shadowing and then clean up the
mess.

Citrix web site does mention this with the 6.3.1050 client for some apps.
Anybody have any ideas.  I'm trying to see if I have the older version of
the client around to back rev these users, but otherwise I'm rather stuck.

Also remember the app is GONE from the clients PC, no ica processes running,
no task list, poof gone.  If this isn't a bug I'll be quite surprised.  I
even wasted an email asking ADP if they had any ideas. (roflol)

I havent had the problem with the Microsoft Suite (excel,word, et al)
exhibiting this behavior, but they are on different servers.

One response from ADP, they suggested I look at ODBC timeouts for HR
perspective. i.e. that the timeout might be causing the disconnect.  It's a
good point that I'll look at.



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