[THIN] Re: Outlook Cached Mode and CAG

  • From: "Merino, Ormond" <Ormond_Merino@xxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Thu, 21 Feb 2008 15:30:02 -0500

To my knowledge Cached mode requires OSTs, which are not supported on
TS.

 

"For example, you cannot use Outlook with Cached Exchange Mode when you
run Outlook on Windows Terminal Services."

 

http://office.microsoft.com/en-us/ork2003/HA011402681033.aspx

 

 

....ormond

 

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Mike Semon
Sent: Thursday, February 21, 2008 2:31 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Outlook Cached Mode and CAG

 

I think Outlook in Cache mode is not supported in Terminal Server
/Citrix. Is anyone running Outlook in Cache mode successfully?

In Terminal Server /Citrix?

 

Mike

 

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jon Luchette
Sent: Thursday, February 21, 2008 12:19 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Outlook Cached Mode and CAG

 

Hello -

 

I have a customer who is having an issue whenever he connects in on the
VPN portion of the CAG from any workstation or laptop.  If he tries to
launch Outlook in cached mode, it starts to begin "updating folders" and
then the entire laptop or workstation freezes up to the point where he
cannot even do a Ctrl+Alt+Delete.  He is forced to reboot at that point.
If he turns cached mode off, everything works fine.  He is able to
launch Outlook just fine using Web Interface, this issue is particular
to Cached Mode in Outlook and using the VPN portion of the CAG.  He is
able to launch other applications just fine while in on the VPN, it is
just Outlook in Cached mode causing him headaches.  This happens to all
users across all laptops and workstations in his environment.

 

Has anybody seen this before or have any ideas as to what the problem
might be?

 

He is running Outlook 2003.

 

Thanks guys!

 

Jon




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