We were trying to setup a pop account in outlook as well as the exchange connection. Works fine for all users but wasn't working for her. My tech was suppose to just delete her profile and then recreate it but he delete her account as well. So we created a new account and added it as the primary nt account on the mailbox. _________________________________ Michael Boggan Network Engineer/Citrix Admin Virtual Desktop Inc. Dallas, Texas Ph: (972) 960-6400 Fax: (972) 960-6445 email: mboggan@xxxxxxxxxxx http://www.virtualdesktopinc.com _________________________________ -----Original Message----- From: Chris Lynch [mailto:lynch00@xxxxxxx] Sent: Monday, October 13, 2003 3:02 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: OT: Exch 5.5 login problem Have you run the Knowledge Consistancy Checker on the directory? What do you mean by "It was working earlier then we had a problem with her profile so we deleted the a profile and account and recreated her then reassigned the mailbox to her new account." Did you actually delete her NT account? If so, why? What was the problem that caused you to do this? Chris -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Michael Boggan Sent: Monday, October 13, 2003 12:21 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] OT: Exch 5.5 login problem I have a user on an NT4 domain trying to connect to Exch 5.5 server using OL 2000. her account is setup and her mailbox is setup with the primary nt account assigned to it. She logs in and runs OL and gets the following error after setting it up. "Unable to open your default e-mail folders. You do not have permission to log on." I hit ok and it asks if you want to open the default file system folder instead. Hit no and then it closes. I am at a loss. I can't figure out why it will not work. It was working earlier then we had a problem with her profile so we deleted the a profile and account and recreated her then reassigned the mailbox to her new account. Should be fine. I have done this same thing for other users, several dozen times. _________________________________ Michael Boggan Network Engineer/Citrix Admin Virtual Desktop Inc. Dallas, Texas Ph: (972) 960-6400 Fax: (972) 960-6445 email: mboggan@xxxxxxxxxxx http://www.virtualdesktopinc.com <http://www.virtualdesktopinc.com/> _________________________________ ******************************************************** This Week's Sponsor - Emergent Online Essential Thin Client Utilities. Meet Jim Kenzig of thethin.net at the Emergent Online Booth #24 at Citrix iForum on October 13th. http://www.go-eol.com ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm New! Online Thin Computing Magazine Site http://www.OnDemandAccess.com For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm ******************************************************** This Week's Sponsor - Emergent Online Essential Thin Client Utilities. Meet Jim Kenzig of thethin.net at the Emergent Online Booth #24 at Citrix iForum on October 13th. http://www.go-eol.com ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm New! Online Thin Computing Magazine Site http://www.OnDemandAccess.com For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm