[THIN] Re: Network Optmization : Output queue length very hig h

  • From: Bill Beckett <Bill.beckett@xxxxxxxxxxxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Thu, 19 Aug 2004 11:13:42 -0400

We've had this problem with Office XP also. Ours had to do with the
CTFMON.EXE processes. 

-----Original Message-----
From: Bruce Jarrett-Norton [mailto:bjarrett@xxxxxxxxxxxxxx] 
Sent: Thursday August 19, 2004 11:02 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Network Optmization : Output queue length very high


We are running office XP Pro Enterprise SP3.
Yes we are running Dells with brodcoms on the 6 citrix servers but the other
servers are Dell with installed 3Comm Gigabit NICS that we installed and are
getting the same problems.  BTW: these problems do occurn on the LAN and the
sessions that are frozen do show active. 

Thank you for the suggestions tho,

Bruce Jarrett-Norton

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Andrew Rogers
Sent: Thursday, August 19, 2004 10:53 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Network Optmization : Output queue length very high


If its easy to do, try a different NIC in one of the MF servers and see if
that helps, people have had various problems with broadcom nics (I assume
you're using Dells??). But have a look at the following first-

As for the stuttering, what happens if you're on the LAN with the servers,
do you get this? If not, I'd suggest looking hard at bandwidth usage on your
external connections, they may be very well saturated. (Also check ping
times over them!)

The frozen sessions I'd hazard a guess at being sort of the same thing, but
more extreme. Does the session show as Active or Disconnected when they
report this? You might find setting up the whole Keep Alive keys thing will
help this a little - they will be disconnected rather than frozen!

There may or may not be something deeper going on, in which case someone
else may well provide more of an insight, but the above is what I'd look at!

Andrew
--o--

>>> bjarrett@xxxxxxxxxxxxxx 19/08/04 15:29:18 >>>
Broadcom Gigabit NIC

Running applications in seamless using a frame relay connection to remote
offices on 56k up to 256k connections even some dialups running through our
NFUSE portal.


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