[THIN] Neoware C50 - Moving windows produces a delay before the window is redrawn at new location.
- From: "Joe Grainger" <jag@xxxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Tue, 28 Mar 2006 11:55:01 +0100
Hi all,
BTW - Thank you to everyone who responded to the last question!
Neoware C50, with neolinux v3, ica v8.xx.
Connect to published desktop and open word.
Resize the window so that it fits on the screen so that it is easy to move or
resize (there is then a delay, approx 1 second, until window is redrawn
correctly).
Move the window to a new location (again there is a noticable delay, approx 1
second, until window is redrawn correctly).
The neoware desktop setup is 1024x768 (75Hz) / 16bit.
The average latency for all server connections is low < 25ms.
On a dell d810 laptop with icav9, on exactly the same network segment, the
redraws are instant.
I have toggled colour depths & refresh rate on the client - no noticable impact.
I have toggled colour depth on the server - no noticable impact.
Q: Has anyone else had a similar problem & if so what did you do to resolve the
problem?
Q: In your opinion what is the most likely root cause of the issue?
Q: Are there any other troubleshooting steps that should have been taken?
Q: Is there anything else to try apart from upgrading the ICA client on the
Neoware Thin Clients?
Thanks all,
Joe
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