[THIN] Re: NCD ThinStar License problem
- From: "M" <mathras@xxxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 13 Aug 2003 00:15:01 +0100
NCD ThinStar License problemHave you seen this hotfix from MS at all ?
"Terminal Services Licensing Denies Your Connection to Your Terminal Server
from Your WBT Device"
http://support.microsoft.com/default.aspx?scid=kb;en-us;825027
Also I had a similar issue with about 25 out of 100 Thinstars last year before
this fix came out. All Thinstar updates had been applied and it was quite
frustrating working out why only 25 were not working.
The Terminal Services License server was installed on a DC that had been
prepped with Service Pack 2 and Q287687 prior to license installation etc etc.
To correct the issue I had a Windows 2000 test server spare and installed
Terminal Services in Application mode and the Ts License service on it.
I then pointed one of the Thinstars at the test server and was able to log in
successfully via RDP. I then pointed the Thinstar at the Citrix Farm and was
able to log in via ICA. Bit of a fudge but it worked for the problematic
Thinstars at the time.
In the end I actually stopped the Live TS license service and cleared out all
of the TS license files. The server remained activated and I called Microsoft
to re-issue the TS Cals. Haven't had a problem since and have not had to
install the patch from the URL supplied above.
regards
----- Original Message -----
From: Stratton, Doug MSER:EX
To: thin@xxxxxxxxxxxxx
Sent: Tuesday, August 12, 2003 11:37 PM
Subject: [THIN] NCD ThinStar License problem
We have a bunch of Thinstar 400's and for some reason I am now not able to
get a logon screen for our citrix servers.
I checked the event log of the servers and am getting this message each time
I try to connect:
Event Type: Information
Event Source: TermService
Event Category: None
Event ID: 1004
Date: 2003-08-11
Time: 12:49:41 PM
User: N/A
Computer: BASIL
Description:
The terminal server cannot issue a client license.
I tried connecting with a new machine with nt4 on it and I get licenses (ts
and w2k cal's) no problem.
I took a look at CTX564283 and tried everything that looked like it applied.
Still not working.
If any one has suggestions I would appreciate, thanks.
Doug Stratton
Technology Development Analyst
Workplace Support
Common IT Services
Solutions BC
Phone: 250 356-6678 Fax: 250 356-1960
MailTo:Doug.M.Stratton@xxxxxxxxxxxxxxx
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