I agree - that's ridiculous that you have to jump through that hoop to get their bug fixes. -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Greg Reese Sent: 28 January 2004 4:08 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Microsoft releases TS Print Fix Why do they make you call them for this stuff? Can't they just make it available for download. Greg -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Jim Kenzig http://thethin.net Sent: Tuesday, January 27, 2004 9:37 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Microsoft releases TS Print Fix From Windows and .Net magazine newsletter..... Terminal Services Print Fix, 2 Win2K AD Bug Fixes, a Chkdsk Problem, and More Windows Server 2003 and Windows 2000 Server Terminal Services Print Fix The Terminal Services service on Windows Server 2003 and Windows 2000 servers becomes confused when two users log on and one user has a more recent driver for the same network printer than the other user. When the user with the older print driver attempts to print a document, the server responds with an error message instructing the user to install a new printer. If the user then follows the message's instructions for installing a printer, the Print and Apply buttons for the default printer aren't available. The problem occurs because when the user with the newer print driver logs on, the terminal server generates a new spool file for the first user (the user with the older print driver), formatted according to the second user's more current print-driver instructions. When the server attempts to print the spool file, the format isn't compatible with the older driver, which causes the server to respond with the error message "No printers installed" or a similar error message. Microsoft Product Support Services (PSS) has a patch for both Windows 2003 and Win2K platforms. The patch updates 21 files, most of which have a file release date of November 20, 2003. This problem is documented in the Microsoft article "You receive an error message when you try to print to a shared network printer in a terminal server session" ( http://support.microsoft.com/?kbid=831754 ) ******************************************************** This Week's Sponsor - Emergent Online 99Point9.com EOL THINssentials(tm) Bring You TRUE Universal Printing Solutions and Time Zone Support. EOL delivers any print job, any time zone, to any client, over Any protocol (ICA or RDP)! http://www.99point9.com/public/products/index.asp ********************************************************* Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm ******************************************************** This Week's Sponsor - Emergent Online 99Point9.com EOL THINssentials(tm) Bring You TRUE Universal Printing Solutions and Time Zone Support. EOL delivers any print job, any time zone, to any client, over Any protocol (ICA or RDP)! http://www.99point9.com/public/products/index.asp ********************************************************* Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm