[THIN] Licensing issues from January
- From: "Granatella, Adam" <granatella.adam@xxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Thu, 23 Mar 2006 13:27:30 -0600
Just a heads-up: if anyone downloaded license files on 1/9/06 or 1/10/06,
please check your licensing console to verify that everything is correct.
The MyCitix.com site was having major issues that was not able to deliver
any licenses during this timeframe. We downloaded licenses late at night on
the 10th, and thought everything was good, because licenses showed up just
fine, and we only had a few users in this environment.
Since then, we've been doing larger rollouts. Yesterday people started
receiving licensing errors. After some research, we found that the license
file that was downloaded only had about 1/5th of our licenses marked with a
valid SA date; the rest were basically useless, even though they showed up
as available.
Had to return/reallocate licenses and download a new file, and now
everything is good. Just a heads-up in case the stars aligned the wrong way
for someone else out there!
Adam
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