[THIN] KB: CTX113160 - Error: No licenses currently available for your application. (0xE0002BE)
- From: "Jim Kenzig ThinHelp.com" <jkenzig@xxxxxxxxx>
- To: THIN <thin@xxxxxxxxxxxxx>
- Date: Wed, 5 Sep 2007 09:03:35 -0400
CTX113160 - Error: No licenses currently available for your application.
(0xE0002BE)
This document was published at: http://support.citrix.com/article/CTX113160
Document ID: *CTX113160*, Created on: Jun 11, 2007, Updated: Sep 4, 2007
Products: Citrix Presentation Server 4.5 for Windows Server 2003
*Symptoms*
A streamed application fails to start. You receive the following error
message:
"No licenses currently available for your application. (0xE0002BE)"
However, the server farm is properly licensed. Version 4.5 of the Citrix
License Server is installed.
*Cause*
There is a permissions issue on the Citrix Streaming Service and its user
account, Ctx_StreamingSvc. Group Policies are restricting some permissions
on the system.
When you add the user account to the Administrators group and restart the
Citrix Streaming Service, you are be able to stream applications again.
A Citrix Diagnostic Facility (CDF) trace of this issue shows error 1346
while RadSvc tries to open HKEY_CURRENT_USER.
"Error 1346:
Either a required impersonation level was not provided, or the provided
impersonation level is invalid."
The *SeImpersonatePrivilege* and *SeRestorePrivilege* privileges for the
Ctx_StreamingSvc account are being overwritten by other domain policies.
*Resolution*
Correct the domain policies affecting the Ctx_StreamingSvc account.
*More Information*
Refer to CTX113304 – Troubleshooting Application Streaming
Issues<http://support.citrix.com/article/entry.jspa?entryID=13485>for
information on the permissions required by the Ctx_StreamingSvc
account.
--
Jim Kenzig
Microsoft MVP - Terminal Services
http://www.thinhelp.com
Citrix Technology Professional
Provision Networks VIP
CEO The Kenzig Group
http://www.kenzig.com
Blog: http://www.techblink.com
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