[THIN] KB: CTX107920 - Not Able to Browse Client Drives After Installing Service Pack 4 for MetaFrame XP or Later

  • From: "Jim Kenzig http://Kenzig.com" <jkenzig@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Thu, 3 Nov 2005 08:05:32 -0800 (PST)

CTX107920 - Not Able to Browse Client Drives After Installing Service Pack 4 
for MetaFrame XP or Later 

This document was published at: http://support.citrix.com/article/CTX107920 


Document ID: CTX107920, Created on: Nov 2, 2005, Updated: Nov 3, 2005 
Products: Citrix MetaFrame XP 1.0 for Microsoft Windows 2000, Citrix MetaFrame 
Presentation Server 3.0 for Microsoft Windows 2000, Citrix Presentation Server 
4.0 for Microsoft Windows 2000, Citrix MetaFrame Presentation Server 3.0 for 
Microsoft Windows 2003, Citrix MetaFrame XP 1.0 for Microsoft Windows 2003, 
Citrix Presentation Server 4.0 for Microsoft Windows 2003 
 
Symptoms

After applying Service Pack 4 or later to a MetaFrame XP 1.0 Server, client 
drives cannot be browsed, using Explorer, from within an ICA session. 

This behavior is also seen with MetaFrame Presentation Server 3.0 and Citrix 
Presentation 4.0.



When attempting to manually map the client drives, the client network shows a + 
sign but expanding the icon does not do anything except remove the + sign.





Cause

Starting with MetaFrame XP Service Pack 4 and later, the security of Client 
Drive Mapping was enhanced to coincide with that set by the policies governing 
Client Drive Access.

Both the ?Client Drive Mapping? and ?Connect Client Drives? policies are set to 
not map or connect client drives.





Note: If the policy is set to allow only certain drives (for example: the 
client?s floppy drive A:) then only those drives can be browsed. 







Resolution

This behavior is by design. It is considered a security issue in most 
environments that if mapping and connecting to client drives is disabled, the 
intention is to also not allow browsing of the drives.

CTX238200 ? Troubleshooting Various Client Drive Mapping Issues


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  • » [THIN] KB: CTX107920 - Not Able to Browse Client Drives After Installing Service Pack 4 for MetaFrame XP or Later