[THIN] KB: CTX106038 - Error: The installer has encountered an unexpected error installing this package.
- From: "Jim Kenzig http://thethin.net" <jimkenz@xxxxxxxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Thu, 31 Mar 2005 04:18:32 -0800 (PST)
CTX106038 - Error: The installer has encountered an unexpected error installing
this package. This may indicate a problem with this package. The error code is
25703..when installing MetaFrame XP Service Pack 4
This document was published at:
http://support.citrix.com/kb/entry.jspa?externalID=CTX106038
Document ID: CTX106038, Created on: Mar 30, 2005, Updated: Mar 30, 2005
Products: Citrix MetaFrame XP 1.0 for Microsoft Windows 2000, Citrix MetaFrame
XP 1.0 for Microsoft Windows 2003
Symptoms
When installing MetaFrame XP Service Pack 4, the following error message may be
received:
?Error: The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code is
25703.?
A resulting .msi log may show:
CTX415447 ? Understanding MSI Installation Logs
MSI (c) (38:C0) [13:13:26:551]: Note: 1: 2262 2: Binary 3: -2147287038
The installer has encountered an unexpected error installing this package. This
may indicate a problem with this package. The error code is 25703. The
arguments are: , ,
MSI (s) (8C!48) [13:13:30:598]: Transforming table Error.
MSI (s) (8C!48) [13:13:30:598]: Transforming table Error.
MSI (s) (8C!48) [13:13:30:598]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (8C!48) [13:13:30:598]: Product: Citrix MetaFrame XP Server for Windows
with Feature Release 3 -- The installer has encountered an unexpected error
installing this package. This may indicate a problem with this package. The
error code is 25703. The arguments are: , ,
Action ended 13:13:30:
CTX_MF_MM_SetIISScriptsDir.EDF190B9_1780_476B_BE0C_F3D13422307E. Return value 3.
MSI (s) (8C:DC) [13:13:30:614]: Transforming table InstallExecuteSequence.
MSI (s) (8C:DC) [13:13:30:614]: Transforming table InstallExecuteSequence.
MSI (s) (8C:DC) [13:13:30:614]: Note: 1: 2262 2: InstallExecuteSequence 3:
-2147287038
Action ended 13:13:30: INSTALL. Return value 3.
Cause
IIS is not completely installed, specifically the World Wide Web Service. For
example, only the FTP or SMTP portion is installed.
Even if the XML sharing feature is not being used, Citrix attempts to write to
the scripts directory if it detects IIS. This is done to alleviate potential
issues outlined in CTX104063 ? Explaining and Changing the Citrix XML Service
Port , with respect to XML sharing with IIS.
Resolution
Option 1
Disable the IIS Admin Service and any other services it wants to stop.
Note: Stopping the service does not work because the install actually restarts
the service.
Install MetaFrame XP Service Pack 4.
Reboot as instructed.
Enable and start the IIS Admin Service and any other services from step 1.
Option 2
Run the .msp from a command line with the following syntax:
TheNameOfYourMSP.msp _MF_IIS_VERSION=#1
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