[THIN] KB: CTX105826 - Error Codes 2869 and 1603 When Installing MetaFrame XP 1.0 Service Pack 4

  • From: "Jim Kenzig Kenzig.com" <jkenzig@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 8 Feb 2005 04:45:45 -0800 (PST)

CTX105826 - Error Codes 2869 and 1603 When Installing MetaFrame XP 1.0 Service 
Pack 4 

This document was published at: 
http://support.citrix.com/kb/entry.jspa?externalID=CTX105826 


Document ID: CTX105826, Created on: Feb 7, 2005, Updated: Feb 7, 2005 
Products: Citrix MetaFrame XP 1.0 for Microsoft Windows 2000, Citrix MetaFrame 
XP 1.0 for Microsoft Windows 2003 
 
Symptoms

Upgrading to MetaFrame XP Service Pack 4 from MetaFrame XP 1.0 Service Pack 
3/Feature Release 3 may fail with the following error message:

?The installer has encountered an unexpected error installing this package. 
This may indicate a problem with this package. The error code is 2869?

The following Event is seen in the Application Log:

?Product: Citrix MetaFrame XP Server for Windows with Feature Release 3 - 
Update 'MFXPServicePack4' could not be installed. Error code 1603?

Cause

If MetaFrame XP 1.0 Service Pack 3/Feature Release 3 was installed using a 
transform with the value CLIENT_UPGRADE=?No?, the installation of Service Pack 
4 will fail.

Resolution

Change the value of the CLIENT_UPGRADE parameter in the cached transform file 
to CLIENT_UPGRADE=?Yes? and restart the installation. 

The cached transform file can be found in the 
%WinDir%\Installer\{05095D7E-4BA8-405F-A751-5C5C18BF5045} directory.



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