[THIN] KB: CTX105759 - Internet Explorer Unable to Display Menus when Speedscreen Browser Acceleration Is Enabled
- From: "Jim Kenzig Kenzig.com" <jkenzig@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Wed, 26 Jan 2005 04:37:02 -0800 (PST)
CTX105759 - Internet Explorer Unable to Display Menus when Speedscreen Browser
Acceleration Is Enabled
This document was published at:
http://support.citrix.com/kb/entry.jspa?externalID=CTX105759
Document ID: CTX105759, Created on: Jan 25, 2005, Updated: Jan 25, 2005
Products: Citrix MetaFrame XP 1.0 for Microsoft Windows 2000, Citrix MetaFrame
XP 1.0 for Microsoft Windows 2003, Citrix MetaFrame Presentation Server 3.0 for
Microsoft Windows 2000, Citrix MetaFrame Presentation Server 3.0 for Microsoft
Windows 2003
Symptoms
When Speedscreen Browser Acceleration is enabled, Internet Explorer is unable
to display menus, adjacent to JPEG or GIF images, generated by JavaScript.
Cause
SpeedScreen Browser Acceleration intercepts MIME types rendered on the server
by Internet Explorer and provides additional compression over ICA. In menus
generated by JavaScript, adjacent to JPEG or GIF images, this rendering fails
because of conflicts within Internet Explorer and SpeedScreen Browser
Acceleration.
Resolution
If the image adjacent to the menu that is displaying incorrectly is a GIF,
follow these steps:
1. Open the Internet Explorer session where the problem is observed.
2. Go to Tools > Internet Options.
3. Choose the Advanced tab and scroll down to the Multimedia node.
4. Enable the Play animations in web pages checkbox.
5. Refresh the page to assert the workaround.
Note: If you have a policy to restrict Internet Explorer, most likely the
Advanced tab will not exist and thus the policy needs to be revised to include
that option.
If the image adjacent to the menu that is displaying incorrectly is a JPEG,
turn off SpeedScreen Browser Acceleration.
More Information
CTX104735 ? How to enable and verify Speed Screen Browser Acceleration
http://support.citrix.com/kb/entry.jspa?entryID=4867
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