I feel this is a roaming profile issue, but I will investigate. Chad Schneider Systems Engineer ThedaCare IT 920-735-7615 >>> On 5/12/2008 at 4:32 PM, <ulrich.mack@xxxxxxxxx> wrote: Hi Chad, I had something like this a while ago. Try giving users write access to %systemroot%\system32\spool\drivers\w32x86\3. If it works I'll explain why :-) regards, Rick -- Ulrich Mack Quest Software Provision Networks Division On 5/13/08, Chad Schneider (IT) <Chad.M.Schneider@xxxxxxxxxxxxx> wrote: Our users are configured to create the proper network printers, at connection to the Citrix session. The printers are created, we can see them in the printers folder. Try to print, says "you must install a printer". Print a test page, suddenly printing works fine. Chad Schneider Systems Engineer ThedaCare IT 920-735-7615