[THIN] IMA Service failing on Application Servers

  • From: Mason Dively <mdively@xxxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Wed, 9 Oct 2002 15:54:25 -0500

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Here goes with a pesky little problem that we have been seeing for a while now:
We have a Metaframe XPe FR1/SP2, Win2K SP2 farm with close to 100 application 
servers.  Just about every day 1 or 2 of our application servers will have the 
IMA service stop during peak usage times.  We haven't been able to find 
anything in the Event logs that indicates a trigger event, we've just noted 
that this generally happens on boxes that are heavily taxed with processor 
usage.  We would like to make our application servers a little bit more stable 
and wondering if you guys (and gals) have any suggestions as to how we could 
accomplish this.  
One thing that we thought about trying was setting the IMA service to Restart 
itself at the service level should it fail.  This seems like a simple solution, 
but our concern is that restarting the IMA service during a peak logon time 
could cause a large number of users to be sent to the server that is having the 
IMA service restarted.  Any thoughts on that?  Also, since our boxes are fully 
loaded with users and we are seeing our processors being worked hard-is there a 
way to set the IMA service to run with a higher priority?  We know that you can 
set it in task manager for a given session, but as soon as you reboot or the 
service is restarted we lose that priority setting.  Has anyone had any 
experience with this?  Thanks for any and all responses!  
Mason B. Dively  MCP,CCA
Amdocs CMI Windows Administration

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