Shiva Apologies, you need to uninstall the patch PSE400W2K3R06 if you don't have access to the license server. Based on the fact now that you seem to be having other problems, this is probably the best course of action for you to take. Cheers Russell Russell Robertson | Virtual Stream | T:01224 580970 | M:07881 922 745 | Microsoft, Citrix and VMware advisers | From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Shankar, Shiva Sent: 20 March 2009 09:38 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: I applied is PSE400W2K3R06 Hello Russell, Thanks for info, Do you have any idea how to rollup the hotfix this is solution left for me. Please advice Thanks & Regards, Shiva Shankar S | Senior System Engineer, Asia Pacific phone +65 6511 9241 | Fax +65 6274 9930 3 Harbourfront Place | #08-03 HarbourFront Tower sshankar@xxxxxxxxxxxxxxxxxxx | www.carlsonwagonlit.com From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Russell Robertson Sent: Friday, March 20, 2009 5:33 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: I applied is PSE400W2K3R06 I would think you have two options; * If you can do this, check the version of the license server and review Jeremy's previous post about port numbers - if you have a firewall between your Citrix servers and your license server, ensure the Citrix server is checking the right port for the license server - you can use Telnet to check open ports; * Uninstall the hotfix rollup - although I've never been a fan of doing this, it might be your only option. Cheers Russell Russell Robertson | Virtual Stream | Microsoft, Citrix and VMware advisers | From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Shankar, Shiva Sent: 20 March 2009 09:19 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: I applied is PSE400W2K3R06 Hello Russell, No, because I can't upgrade the license server because this license server not in our country. What should we need to do to resolve this issue. Thanks & Regards, Shiva Shankar S | Senior System Engineer, Asia Pacific phone +65 6511 9241 | Fax +65 6274 9930 3 Harbourfront Place | #08-03 HarbourFront Tower sshankar@xxxxxxxxxxxxxxxxxxx | www.carlsonwagonlit.com From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Russell Robertson Sent: Friday, March 20, 2009 5:17 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: I applied is PSE400W2K3R06 Hi Shiva Did you upgrade your license server to 11.5 before installing the hotfix rollup? Cheers Russell Russell Robertson | Virtual Stream | Microsoft, Citrix and VMware advisers | From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Shankar, Shiva Sent: 20 March 2009 09:09 To: thin@xxxxxxxxxxxxx Subject: [THIN] I applied is PSE400W2K3R06 Hello, I applied the patch on our citrix PS 4 server , the patch which I applied is PSE400W2K3R06 after restarting server I'm receiving error message "Metaframe Presentation Server cannot contact the license server IP address" Please advice Thanks & Regards, Shiva Shankar S