[THIN] Re: Help needed. Published Apps failed to start.
- From: "Michel Bos" <Michel.Bos@xxxxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Tue, 31 Oct 2006 15:12:31 +0100
Hi Rick,
Thanks for your response.
The image and new SID's creation looks good.
I'v forgotten to add that I use Acronic + sysprep.
Right ica-lister (tscc.msc) are correct.
Ctx_SMa is alive and kicking.
Applaucher is a great application but launching an application give the
same problem.
Any other ideas?
Regards,
Michel
________________________________
Van: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] Namens
Rick Mack
Verzonden: dinsdag 31 oktober 2006 3:07
Aan: thin@xxxxxxxxxxxxx
Onderwerp: RE: [THIN] Help needed. Published Apps failed to start.
Hi Michel,
One thing to watch when you clone a PS4 server, depending on the sid
change technology used, is that the DCOM and ICA listener ACLs for the
ctx_smauser may or may not be propagated properly.
What can happen is that the ACLs are stored as user SIDS in the
registry, and if the machine SID portion of the user SID doesn't get
changed, the ACLs will end up referring to unkwon users.
I'm not acquainted with Acronis so I can't advise you as to whether it
did the SID change properly or not. My suspicion is it didn't. Rn the
terminal server connection configuration utility (start > run >
tscc.msc) and check on the permissions of the ICA listener. If the
ctx_smauser is there, Acronis did the job properly, if it isn't then
you'll see a user SID instead of a username and you'll have to recreate
the ctx_smauser entries for the Citrix print Manager service.
Check the citrix knowledgebase article CTX106393 - How to Recreate the
Ctx_SmaUser Account <http://support.citrix.com/article/CTX106393> for
details on how to do this.
One big help in testing the application launch process is the EvokeIT
Applauncher
(http://www.envokeit.com/Downloads/Tools/EnvokeIT_PS_4_App_Launcher_Stan
dard_Edition.zip)
<http://www.envokeit.com/Downloads/Tools/EnvokeIT_PS_4_App_Launcher_Stan
dard_Edition.zip)%20which> which let's you run any published apps in a
defined environment.
regards,
Rick
Ulrich Mack
Volante Systems
________________________________
From: thin-bounce@xxxxxxxxxxxxx on behalf of Michel Bos
Sent: Tue 31/10/2006 4:00
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Help needed. Published Apps failed to start.
Hi there,
Google and searching some citrix forums didn't help me so solve this
strange problem.
Situation:
Test environment PS4 (with all rollup packs and last hotfix installed)
on W2K3 server (up to date).
3 servers cloned with Acronis, no strange error messages in eventvwr.
Desktop and 2 applications not load balanced published (notepad /
Navision).
Using last citrix client 9.20. Policy's and flex framework installed and
configured (working fine).
Problem:
RDP works fine, Desktop via ICA works fine.
After starting a published application and the credentials are given in
the profile is loaded and scripts are running fine.
After 10 seconds I receive the message that the application failed to
start.
After 30 seconds the log-off script are running and the cached profile
is delete.
I also read the citrix technotes about troubleshooting login problems
(ctx104708 / ctx 106250).
I'm (almost) sure that it has to do something with cmstart.exe or
icast.exe (see ctx106250 / point 6). Does anybody know how I can debug
this part of the login-proces?
The debug information of userint.exe looks good.
Thanks in advance!
Grtz,
Michel
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