[THIN] Re: Free Anti-Spam Service
- From: "Lambert, Ryan" <rlambert@xxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Mon, 1 Nov 2004 09:39:20 -0500
All good points... if third party is working for you, no reason to fix it if
it isn't broke, right?
However, as a consultant, I've found 3rd party software at our clients to be
far too much overhead/management, especially for those who don't have IT
staff in house, but are getting crushed with spam. Managed services offer a
stable alternative, and the 24/7 support is also nice for them/us.
Also, I would be more worried about your mail server going down rather than
your host (MessageLabs, in our scenario), as they run some nice clustering
configurations all over the world. Chances are if you're struggling to
justify costs, you don't have multiple servers in a cluster to CYA with. The
good thing there is that even if your mail server DOES go down for an
extended period of time, mail is queued up and sent upon it coming back
up... so you're offered some extra added redundancy among the AV/Anti-Spam
services a managed solution provides.
There's a bunch of adv./disadv. to each, depending on your environment. I
personally don't believe there's really a "one size fits all" type solution
in IT, period.
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Evan Mann
Sent: Monday, November 01, 2004 9:01 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Free Anti-Spam Service
Managed services are extremely expensive for large users bases, unless
you can only license select users. And even then, 100 users with
MessageLabs (when I got pricing) was around 3x as expensive as the
product we went with, I Hate Spam server, or other products where you
could license groups of users and not have to license every user in your
org.
In the case of I Hate Spam, it runs on your Exchange boxes with a simple
SMTP Event Sink, so it is as stable as your Exchange boxes. I've
noticed it causing no performance issues either.
It would be nice to not have to worry about any equipment, updating
software, etc., but unless I started seeing major issues with 3rd party
software, I can't justify the extra cost for managed services. There's
also that fear of a managed service going down and the problems that can
cause for you. It takes some control out of your hands, which some
executives do not like.
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Lambert, Ryan
Sent: Sunday, October 31, 2004 12:24 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Free Anti-Spam Service
We sell MessageLabs here.
Definitely prefer a managed service rather than third party software on
a machine.
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Chris Lynch
Sent: Saturday, October 30, 2004 9:24 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Free Anti-Spam Service
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Hash: SHA1
Quite interesting. We here use, recommend, and sell MXLogic service.
It's not free, but it is very effective in what it does.
I'm curious to think what most consultants/VARs say about using a
Spam/AV service rather than an internal product (i.e. TrendMicro IMSS or
Symantec AV/Spam Gateway, etc).
Chris
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx
> [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Greg Reese
> Sent: Saturday, October 30, 2004 5:30 PM
> To: thin@xxxxxxxxxxxxx; windows2000@xxxxxxxxxxxxx;
> msexchange@xxxxxxxxxxxxx
> Subject: [THIN] Free Anti-Spam Service
>
> I apologize if this is a re-post. I just saw it tonight and thought
> some of you would find it interesting or have customers who will find
> it interesting.
>
> Greg
>
> from zdnet news:
>
> http://news.zdnet.com/2110-1009_22-5432614.html
>
> Netriplex is targeting a free version of its e-mail anti-spam service
> at small businesses.
>
> The service, which pre-filters e-mail before it reaches the customer's
> gateway, is 98 percent effective at eliminating spam and viruses and
> produces few false positives, according to Netriplex.
>
> The 24/7 service uses multiple gateway filters that are updated every
> few seconds for known spam signatures. Each inbound e-mail is compared
> to the SPAMsig database. The company claimed an average delay of less
> than one second on each e-mail.
>
> E-mail messages that contain viruses are quarantined, and senders are
> notified. The VIRUSsig network is updated with the most recent virus
> definitions every few minutes. The virus scanner unpacks and scans
> archive files as well as uncompressed ones.
>
> If the customer's mail server becomes unavailable, Netriplex stores
> e-mail for up to seven days, after which it can forward to another
> location. Storage is only for disaster recovery purposes, and customer
> e-mail is deleted after that period. Netriplex does not read, copy,
> distribute, or alter e-mail beyond filtering for unwanted content.
>
> Netriplex anti-spam is rapidly deployed by modification of the MX
> records for the domain. Customer administrators control the
> aggressiveness of the service, as well as many mail management
> properties for inbound and outbound mail and virus scanning. The Web
> interface includes controls for blacklisting, whitelisting, image
> management, attachment management, message stamping, corporate policy
> enforcement and other features. A reporting utility shows statistics
> related to the customer domain.
>
> Quarantined spam can be viewed, and the administrator can receive
> daily e-mail reports on what has been caught.
>
> Jonathan Hoppe, chief technology officer, said that offering the free
> service should help increase Netriplex's global e-mail volume and thus
> give access to more spam, allowing the system to refine itself
> further.
>
> The free service covers one domain and 5,000 inbound e-mails per month
> to unlimited e-mail addresses, uses McAfee virus scanning, and offers
> e-mail support during business hours.
> More extensive services - covering more domains and incoming e-mails
> -- are available for monthly fees.
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